Infrastructure Engineering Advisor (work from home) at Cigna (Remote)

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Provide day-to-day Engineering and operational support for the Object Storage and Network-attached Storage platforms for Cigna. Will be responsible for the Engineering and operation of Object Storage, file share systems, replication, and various other storage components in order to ensure data availability for the business. Will work with various solutions including, but not limited to Cloudian, NetApp, NetApp StorageGrid, EMC ECS, EMC Isilon, Unity and Virtana. Will work on monitoring the environment and trend analysis to ensure a healthy environment.

Will assist in the diagnosis (Root Cause Analysis) and correction of NAS, and Object Storage problems. Troubleshooting and resolving infrastructure issues based on system architecture, project requirements, and customer expectations.

Execute Change Requests for assigned products in compliance with Change Management Policies. Participates in On Call rotation acting as the incident owner for after-hours support issues.

Required Skills
  • Strong Knowledge of Object Storage and Network-attached environments, structure and design concepts.
  • Experience with provisioning object storage via an API
  • Experience in, designing, implementing On-Prem and Off-Prem NAS or/and Object storage.
  • Strong Documentation skills to include creating and updating detailed environment design, installation, and support documentation.
  • Experience in automation and automation tool/scripts like Ansible, PowerShell, and Python etc.
  • Excellent analytical ability and communications skills
  • Ability to manage multiple tasks simultaneously
  • Time-management skills
  • Customer service skills and experience
  • Strong organization abilities
  • Strong team mentor leadership and mentor
  • Strong Knowledge of S3/Object Storage technologies
  • Knowledge of NetApp and Dell EMC File Services
  • Knowledge or hands-on experience with DR Products such as SRM and RecoverPoint.
  • Drives in-depth assessment of emerging storage technologies to validate that the technology and architecture are appropriate for business solution needs and communicates assessment to the rest of the team.
  • Working with the vendors to resolve escalated problem tickets.
  • Help drive vendors and partners to troubleshoot issues as well as to find the root cause and deploy improvements to prevent future issues and outages.
  • Improve the way applications and infrastructure work to allow updates, issues, and maintenance to be performed with minimal or no impact to end-users.
  • Strong communication skills geared towards effective communication of concepts, design rationale, and findings to the organization.
  • Participate in on-call rotation.
  • Evaluate and provide input on the selection of any key technologies within the Storage (NAS) environment.
  • Instill and maintain high levels of integrity and security, work in close conjunction with CIGNA Information and Protection (CIP) team.
  • Ability to work in a fast pace environment and keep up with multiple projects and deadlines.
  • Ability to work independently or in a group setting as needed to accomplish goals and objectives.

  • Minimum 6 years of Object Storage, NetApp, Dell EMC solution implementation and experience preferred
  • 4-year degree preferred
  • Demonstrated analytical and problem-solving skills.
  • Experience managing and executing the multi-year strategic vision.
  • Experience working independently with general direction.
  • Experience in how to communicate with stakeholders at all levels to understand requirements.
  • Experience with establishing and achieve goals and maintain timelines.
  • Excellent interpersonal, verbal, written communication, and presentation skills.

For this position, we anticipate offering an annual salary of $93,800 - $156,300, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite:

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 41 open jobs at Cigna, click here.
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