A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Amplify Business Operations team is looking for an experienced Administrator, Business Process Management (BPM). This role is responsible for monitoring reports to ensure physical material orders process within established SLAs, maintaining the roadmap of projects in the pipeline, as well as monitoring completed projects to ensure projects continue to deliver the expected value. The Administrator, BPM is also responsible for key communications and training materials in support of the project. This role will work closely with the project team and collaborators to monitor and drive project success.
Responsibilities of the Administrator, BPM:

• Monitor reports and dashboards of open orders; resolve issues or escalate to the appropriate teams for resolution.
• Collaborate with BPM Analysts and project sponsors to realize expected project outcomes and monitor processes and statistics to ensure on-going project success
• Partner with the BPM Director and other key stakeholders to manage the roadmap of projects in the pipeline.
• Draft and distribute key project communications such as: training materials, slide decks for internal demonstrations, and process library.
• Assist with creating flow charts, writing user stories, requirements, acceptance criteria and test scenarios

Basic Requirements of the Administrator, BPM:

• Bachelor's degree or equivalent experience
• Familiarity with the Lean Six Sigma methodology and toolset
• 2+ years Business Process Management experience
• 3+ years experience with Microsoft Office or Google Suite tools such as Word/Docs, Excel/Sheets, PowerPoint/Slides
• Ability to communicate complex technical information to a non-technical audience

Preferred Qualifications of the Administrator, BPM:

• Experience working in the education technology field
• Lean Six Sigma certification (Green or Black Belt)
• Familiarity with data structures and reporting: Salesforce and/or NetSuite
• Experience with Visio or other flowcharting tools

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.