Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As the Cybersecurity Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
We are looking for recent bootcamp graduates or Junior/Senior college students to join our team! You will work with our blue team security engineers and collaborate with our compliance team to contribute to and maintain a secure environment. If you have a passion for security, come work with us to learn new skills and hone those you already have.
What will you do?
- Assist the Security team in their day-to-day operations.
- Engage in security projects that support security initiatives, including software reviews and DLP.
- Help develop and maintain security analytics and dashboards.
- Assist in ad hoc projects for the Security team, depending on relevant skills and interests.
- Effectively communicate security vulnerabilities and risks to issue owners and assist in remediation efforts.
- Conduct case reviews in support of incident response and security incident tickets.
What will you NOT do?
- You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
- You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
- You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
Can I work remotely?
Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our Mountain View, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.
Requirements
- Must be able to legally work in the US
- Currently pursuing a degree in Computer Sciences or a related field, with a focus in Security, or recently completed a security bootcamp
- Ability to work with minimal direction
- Excellent written and verbal communication skills
- Strong familiarity with GWS (Google Docs, Sheets, and Slides)
- Strong analytical and problem solving skills
- Get-things-done attitude with eagerness to build something great
- Be able to rapidly adapt to new (and old) technologies
- Have a project not related to classwork to show us
- Excellent organizational and time management skills
- Self-driven and creative, collaborative approach to work
- Great attention to details and a proactive approach to seeking knowledge
Bonus (nice to have):
- Entry-level certification, such as Security+
- Some skill in a scripting language, such as Python
Benefits
- The chance to build something that changes lives – and that people love
- An awesome community of co-workers
- Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding.
- Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth.
- Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.
The hourly rate for this position is $25 - $30 per hour.
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
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What We Do
BetterHelp is the world’s largest therapy service. We connect people who face life's challenges with a provider from our broad network of licensed, accredited, and board-certified therapists. Every month, members and therapists use our website and mobile app to facilitate millions of secured messages, chats, voice calls, and video sessions. Our mission is to provide everyone with easy, affordable, and private access to professional therapy, anytime, anywhere.
