Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
Cox Automotive is seeking a Customer Security Analyst II identifies and defends against existing and emerging threats impacting our enterprise & customers, supports fraud investigations, and partners with business operations and product teams to reduce customer risk. This role helps expand the customer security program across the business by leveraging cybersecurity expertise, advanced technologies, and AI-driven capabilities to improve investigative efficiency and enhance threat detection.
What You'll Do:
Customer Security – Threat Detection, Investigation & Response
- Investigates and responds to threats including account takeover, credential abuse, phishing, and fraud; supports fraud investigations and provides forensic support.
- Provides after-hours support as needed for response activities.
- Partners with business, Product and Cybersecurity teams to reduce customer impact and improve threat response.
- Assists with projects to implement technologies and controls that prevent and identify malicious behavior and fraud affecting customers.
- Operates security tools such as SIEM and log analytics, SOAR, threat intelligence, EDR, email protection, cloud security, IDS/IPS, and Zero Trust technologies.
- Performs threat analysis using industry standard frameworks (MITRE ATT&CK, kill chain, diamond model).
- Investigates account compromise by analyzing authentication, API, and application logs to reconstruct attacker activity and identify other affected customers.
- Uses AI-based tools to speed up investigation, triage, and improve problem solving.
- Uses AI and automation to streamline SOC processes and improve threat detection, including detection logic and fraud signals.
- Turns threat findings into detections and protections, enhancing the customer security program.
- Proposes and helps review security plans, policies, and customer protections.
- Maintains metrics, playbooks, and documentation for the customer security program, including fraud trends.
- Produces threat intelligence and fraud reports for security, business, and product stakeholders.
Emerging Threats Monitoring
- Stays current on emerging threats, fraud schemes, and AI-driven attack techniques targeting customers, and acts quickly to keep customers and the enterprise protected.
Incident Management
- Assists in the investigation and resolution of security events and incidents.
Who You Are:
Minimum Requirements:
- Bachelor’s degree in a related discipline and 2+ years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 14 years’ experience in a related field
- Hands-on experience in threat intelligence and incident response.
- Hands-on experience with industry-standard security technologies such as firewalls, VPN, IDS/IPS, SASE, secure web proxy, EDR/XDR, SIEM, and SOAR.
- Strong digital forensics and analytical problem-solving skills.
- Working knowledge of major cloud platforms (e.g., AWS, Azure, GCP), including their architectures and native security services.
- Proficiency with query and scripting languages (e.g., SPL, KQL, Python, PowerShell) for threat hunting, analysis, and automation.
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Skills Required
- Bachelor's degree in a related discipline and 2+ years of experience in a related field, or an equivalent combination such as a master's degree with up to 2 years' experience or 14 years' related experience
- Hands-on experience in threat intelligence and incident response
- Hands-on experience with firewalls, VPN, IDS/IPS, SASE, secure web proxy, EDR/XDR, SIEM, and SOAR
- Strong digital forensics and analytical problem-solving skills
- Working knowledge of AWS, Azure, or GCP, including cloud architectures and native security services
- Proficiency with SPL, KQL, Python, or PowerShell for threat hunting, analysis, and automation
Cox Automotive Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..
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Healthcare Strength — Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
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Retirement Support — Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
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Parental & Family Support — Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.
Cox Automotive Inc. Insights
What We Do
Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.









