Job Posting End Date
08-28-2026Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible for moderate-scale security assignments with limited direction from senior team members. Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details. Performs and analyzes security controls assessments (internal and third party) through application security testing, penetration testing or other means to ensure controls effectiveness. Identifies and documents potential mitigations/remediations and creates reports of findings with identified risk response. Participates in the review, evaluation, and recommendation of emerging security technologies. More involved in advanced level implementation, support, and/or usage of technical solutions. Assists with problem solving, decision-making, and functional area knowledge.Job Description
The Cybersecurity Technical Specialist – Proxy Engineer serves as the technical lead and subject matter expert for the organization's secure web gateway and web security services. This role is responsible for the design, administration, support, and continuous improvement of secure internet access technologies that protect enterprise users, applications, and data from web-based threats.
The position combines engineering and operational responsibilities, including platform administration, policy management, incident response, troubleshooting, service optimization, and security control implementation. The successful candidate will partner closely with cybersecurity, identity, cloud, networking, endpoint, and operations teams to deliver secure, reliable, and compliant web access services across the enterprise.
What you’ll do:
Essential Job Functions & Tasks
Secure Web Gateway Administration
Administer, maintain, and optimize enterprise secure web gateway technologies and associated infrastructure.
Design, implement, and manage web access security policies, URL filtering controls, traffic inspection policies, and user access restrictions.
Monitor platform performance, availability, and capacity to ensure reliable service delivery.
Lead troubleshooting and resolution efforts for complex web access, proxy, authentication, and application connectivity issues.
Manage platform upgrades, enhancements, maintenance activities, and lifecycle planning.
Engineering and Continuous Improvement
Serve as the technical subject matter expert for web security platforms and related technologies.
Evaluate, recommend, and implement improvements that enhance security posture, operational efficiency, and user experience.
Design and implement integrations with identity, monitoring, threat detection, and data protection technologies.
Participate in architecture reviews and provide technical guidance regarding web security strategy and best practices.
Identify opportunities for automation, process improvement, and operational efficiency.
Security Operations and Incident Response
Investigate and resolve security incidents involving web traffic, malicious domains, phishing attempts, malware downloads, and unauthorized access attempts.
Support enterprise threat detection and response efforts through analysis of logs, alerts, and security events.
Participate in major incident response activities and provide technical leadership during service disruptions and cybersecurity events.
Perform root cause analysis and develop corrective actions to prevent recurring incidents.
Collaborate with security operations, infrastructure, and application teams during investigations and remediation efforts.
Platform Integrations
Support and maintain integrations with:
Enterprise identity and authentication platforms
Security information and event management (SIEM) solutions
Cloud access security broker (CASB) services
Data loss prevention (DLP) technologies
Endpoint detection and response tools
Security monitoring and threat intelligence platforms
Operational Support
Manage and resolve support requests related to web access, security policies, traffic inspection, authentication, and application connectivity.
Participate in an on-call rotation and provide after-hours support for critical service disruptions and cybersecurity incidents.
Develop and maintain operational procedures, runbooks, standards, and technical documentation.
Support change management, problem management, and service improvement initiatives.
Ensure service levels and operational objectives are consistently achieved.
Required Qualifications
Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or equivalent work experience.
Experience administering enterprise web security, secure web gateway, proxy, or internet security technologies.
Strong understanding of:
HTTP/HTTPS protocols
TLS/SSL and certificate management
Authentication and identity services
Networking fundamentals, including DNS, routing, and firewalls
Secure web access architectures
Experience troubleshooting complex infrastructure and application connectivity issues.
Experience analyzing security events, logs, and operational data.
Strong verbal and written communication skills.
Ability to lead technical troubleshooting efforts across multiple technology teams.
Preferred Qualifications
Experience supporting cloud-delivered web security platforms.
Experience with CASB, DLP, and Zero Trust technologies.
Experience integrating security tools with SIEM and monitoring platforms.
Knowledge of cloud security architectures and secure access service edge (SASE) concepts.
Scripting and automation experience using PowerShell, Python, or similar technologies.
Industry certifications related to cybersecurity, networking, cloud security, or security operations.
Success Factors
The successful candidate will:
Serve as the primary technical expert for secure web gateway services.
Demonstrate strong engineering and operational capabilities.
Drive continuous improvement of web security controls and services.
Effectively balance platform reliability, security requirements, and business needs.
Lead resolution of complex technical issues and major incidents.
Build strong partnerships across cybersecurity, cloud, networking, and infrastructure teams.
Maintain a proactive focus on risk reduction, operational excellence, and service resiliency.
What We're Looking For:
Education requirements are listed below:
Bachelor's degree OR Associates degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment).
Work Experience requirement listed below:
4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-008Compensation Range:
$98,993.00 - $128,688.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Skills Required
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or equivalent work experience
- Experience administering enterprise web security, secure web gateway, proxy, or internet security technologies
- Strong understanding of HTTP/HTTPS protocols
- Strong understanding of TLS/SSL and certificate management
- Strong understanding of authentication and identity services
- Strong understanding of networking fundamentals, including DNS, routing, and firewalls
- Understanding of secure web access architectures
- Experience troubleshooting complex infrastructure and application connectivity issues
- Experience analyzing security events, logs, and operational data
- Strong verbal and written communication skills
- Ability to lead technical troubleshooting efforts across multiple technology teams
- Experience supporting cloud-delivered web security platforms
- Experience with CASB, DLP, and Zero Trust technologies
- Experience integrating security tools with SIEM and monitoring platforms
- Knowledge of cloud security architectures and SASE concepts
- Scripting and automation experience using PowerShell, Python, or similar technologies
- Industry certifications related to cybersecurity, networking, cloud security, or security operations
- Four or more years of information technology-related experience, or two or more years of security-related experience
- Associate degree with two years of relevant system administration, help desk, or security experience; high school diploma/GED with four years of relevant experience; approved cybersecurity program; or demonstrated technical ability
What We Do
Our team at American Electric Power is committed to improving our customers' lives with reliable, affordable power. We are investing $54 billion from 2025 through 2029 to enhance service for customers and support the growing energy needs of our communities. Our nearly 16,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 225,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 29,000 megawatts of diverse generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.
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