Cybersecurity Analyst

Who we are:

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.

ESSENTIAL FUNCTIONS:  

• Accountable for, implementation of IT Security Operations and Compliance policy in a global environment.
• Responsible for internal/external audit and information security assessments by client
• Continuously monitor alerts generated by security information event management (SIEM) systems and tools.
• Work with IT and SIEM vendor to align implementations with SIEM implementation on all systems.
• Develop policies, standards, processes and procedures guidelines and other related documentation for Security Monitoring.
• Provide guidance and expertise regarding the security architecture for new initiatives.
• Acts as a subject matter expert on relevant regulations and policies and relevant frameworks/standards such as ISO27001, PCI, HIPAA and NIST
• Provides leadership and support for all security audits.
• Monitor and manage security dashboards in SIEM and EDR systems.
• Alert triage, validation, and escalation of events of interest following incident response protocols.
• Perform incident analysis by correlating data from multi sources.
• Determine escalation path for incidents based on defined incident handling processes.
• Advise of remediation recommendations and alternatives for customer incident response.
• Provide customer support as necessary for new analytic methods for detecting threats.
• Track vulnerabilities and assist with identifying and recommending solutions related to the scheduling of the scans.
• Answer and respond to client security questions and concerns.
• Shift work and on call duties is a requirement for this role to support a 24/7 SOC environment.
• Develop customized client reports when necessary.
• Learn and share your experience with other InteLogix employees.
• Attendance at staff meetings.
• Completion of status reports
• Other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

• Has minimum of 4 years of experience working with Information Security management role or Security support roles in security, IT and/or security audit.

• Bachelor’s degree in computer science, Engineering, Information Technology, Cybersecurity, or combination of education and/or equivalent work experience

• Working knowledge of common information security management frameworks, such as ISO27001/PCI and NIST
• Moderate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.)
• Knowledge of malware operation and indicators
• Experience in the delivery of IT Security awareness and training
• Experience with security assessments and authorization (SA&A) activities for IT systems
• Experience in a call center environment (fundamental knowledge of how call centers work)
• Excellent written and verbal communication skills in English
• Proven interpersonal and collaborative skills, with the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels.