Cybersecurity Analyst

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

CAI is hiring! We are looking for a Cybersecurity Analyst for a 12-month+ contract opportunity that is onsite in Long Beach, CA. The Cybersecurity Analyst owns escalated alerts and confirmed incidents that clear front-line triage, investigating and driving them to resolution.
What You’ll Do

• Own escalated alerts and confirmed incidents that clear front-line triage — investigate, scope impact, and drive them to resolution

• Serve as the escalation point for the L1 triage analysts, including phishing intake, providing guidance and quality control

• Investigate across the full appliance stack Eng maintains — EDR, SIEM, firewall, email security, and identity/access — correlating signal across tools rather than working alerts in isolation

• Participate in coverage that spans business hours

• Feed real investigation findings back to Detection Engineering so tuning reflects what's actually happening on the floor, not just theoretical use-cases

• Work alongside the Cybersecurity Engineer team to validate and refine agent-assisted alert triage

• Document findings clearly enough to support incident response, audit, and handoff to after-hours team

• Work with the SOC Lead to create documented alert triage workflows

What You’ll Need

Required:

• 2-4 years hands-on experience triaging, investigating, and escalating security alerts in a SOC or equivalent operations environment

• Working fluency across core security tooling — EDR, SIEM/log analysis, network/firewall traffic, email security, and identity systems

• Working Knowledge of Crowdstrike, Darktrace and/or Splunk

• Sound judgment on when to dig in independently versus loop in Detection Engineering, Eng, or the automation team

• Willingness to work alongside AI-assisted triage tooling and give the engineers building it real, specific feedback

• Clear written communication; documenting incidents that other teams and auditors will read

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.