We are looking for an experienced consultant to join our ServiceNow Risk and Security Operations practice to support client implementation projects. The ideal candidate will have a strong background in Integrated Risk Management and/or Security Operations, as well as experience in designing and implementing ServiceNow solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as Trusted Partners for our customer's most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions.
While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to develop and present clear architectural guidance in terms that non-technical client resources can understand. This individual will be able to elegantly articulate the advantages of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base, and one data model as the core for realizing value for Risk and Security Operations processes. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions to customers. This individual will be expected to be the lead technical resource on client delivery engagements and must be willing to be a hands-on to implement complex technical solutions and to ensure delivery quality standards are met. The ideal candidate should be able to review client functional processes and recommend future state designs that align to industry best practices and ServiceNow native architecture.
Your day-to-day may include:
- Be a technical delivery leader, ensuring delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations
- Work with clients to understand their business requirements and design solutions that meet those requirements
- Facilitate architecture and design discussions to demonstrate how ServiceNow meets the needs of strategic customers, including Risk and Security Operations solutions
- Engage with customers to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
- Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
- Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions
- Provide guidance and mentorship to junior team members
You have the following technical skills and qualifications:
- Minimum of 3+ years of experience in ServiceNow solutions architecture, with at least 1 year of focus on ServiceNow Risk and/or Security Operations solutions
- ServiceNow Certified Master Architect, Certified Technical Architect, and/or ServiceNow Certified Application Developer, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) certifications preferred
- Experience working in a consulting environment
- Experience in working with an integrated global practice preferred
- Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows
- Experience leading the design and implementation of ServiceNow solutions for clients
- Strong problem-solving and analytical skills
- Excellent communication and leadership skills
- Strong understanding of security and compliance regulations and best practices
- ServiceNow Certified System Administrator certification
- ServiceNow Certified Implementation Specialist certification in one or more of the following:
- Risk and Compliance
- Vendor Risk Management (VRM)
- Security Incident Response (SIR)
- Vulnerability Response (VR)
- Experience working with industry-leading security operations tools (e.g., Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc.) preferred
The base salary range for this position is between $121,440 and $154,836. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
About UsAt Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the TeamThe team you’re about to join is ready to help you thrive. Here’s how:
- Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
- Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Skills Required
- Minimum of 3+ years experience in ServiceNow solutions architecture with at least 1 year focused on Risk and/or Security Operations
- ServiceNow Certified System Administrator certification
- ServiceNow Certified Implementation Specialist certification in Risk and Compliance, Vendor Risk Management (VRM), Security Incident Response (SIR), or Vulnerability Response (VR)
- Experience leading design and implementation of ServiceNow solutions for clients
- Strong understanding of ServiceNow platform including custom development, integrations, and workflows
- Experience working in a consulting environment
- Strong understanding of security and compliance regulations and best practices
- Excellent communication, leadership, problem-solving skills, and ability to present architectural guidance to non-technical stakeholders
- Willingness to be hands-on to implement complex technical solutions and ensure delivery quality
- Experience with industry-leading security operations tools (e.g., Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar, Carbon Black, CrowdStrike, ProofPoint, Cisco)
- ServiceNow Certified Master Architect, Certified Technical Architect, Certified Application Developer, CISSP, CISA, or CISM
- Experience working with an integrated global practice
What We Do
Forget what you think you know about professional services. We go beyond what’s expected and help others do the same. Grant Thornton is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading independent audit, tax and advisory firms. That means our network has more than 60,000 professionals in more than 135 countries who are ready to help public and private organizations of all sizes take on today’s challenges. But what sets us apart isn’t just what we do – it’s how we do it. Here, we believe in making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. It’s how we challenge the expectations of business and empower our people and clients to do it, too. One thing we won’t do? Grant Thornton LLP will never request money or any form of payment for services via social media. Please report any concerns at 1-800-810-3503. "Grant Thornton” refers to Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see grantthornton.com for further details.
