Cyber Incident Management Senior Specialist

Posted 2 Days Ago
Be an Early Applicant
Denver, CO, USA
In-Office
147K-170K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Coordinate global response and recovery for information security incidents, including triage, containment, root-cause analysis, remediation, escalation, and executive communication. Oversee daily incident response operations, make critical decisions under pressure, coordinate resources during escalations, and collaborate with security teams, technology groups, and business partners. Lead, mentor, and challenge incident response team members while addressing control gaps and failures.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.


Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.


We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.


Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.


At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


THIS ROLE IS DENVER ONLY**


The role of the Cyber Incident Management Senior Specialist is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response, assist with determining the root cause of incidents and work with stakeholders and responsible parties to remediate any identified control gaps or failures; Escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items; this role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills.


This is a senior role with high visibility at the global level including interacting with and providing direct updates to executives and senior leadership stakeholders. A Cyber Incident Management Senior Specialist provides their knowledge and expertise in incident response to lead, mentor, and challenge associates on the team.


Cyber Incident Response and Management is part of the Cyber Response & Recovery Team who provide a globally coordinated and managed response capability for information security events and incidents that may impact the confidentiality, integrity, and/or availability of the Bank’s information and information systems or has privacy implications.


Responsibilities:

• Establish oversight of information security events and cyber incidents and communicate analysis, containment, and remediation efforts to all business partners.

• Senior incident manager able to evaluate, communicate, and contain cyber security incidents while collaborating with other security teams, technology organizations, and line of business partners.

• Individual will be responsible for oversight of day-to-day Incident Response Operations, with autonomy to make critical decisions during triage.

• Global Point of Contact for incident escalations, responsible for immediate coordination of resources to mitigate risk.


Required Qualifications:

• Proven experience handling Information Security related events and incidents

• An excellent verbal and written communicator who can adapt to their audience.

• Decisive and can make difficult decisions in what can be a high-pressure environment.


Desired Qualifications:

• CompTIA Security+ or equivalent qualification

• Familiarity with security vulnerabilities exploits and APT tools, techniques, and procedures.

• Management or leadership experience


This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CO - Denver - 1144 15th St - Denver Gis (CO9926)

Pay and benefits information

Pay range$147,300.00 - $169,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Skills Required

  • Proven experience handling information security-related events and incidents
  • Excellent verbal and written communication skills with the ability to adapt to different audiences
  • Ability to make decisive decisions in high-pressure environments
  • CompTIA Security+ or equivalent qualification
  • Familiarity with security vulnerabilities, exploits, and APT tools, techniques, and procedures
  • Management or leadership experience

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
  • Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
  • Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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