Cyber and Technology Operational Risk Manager

Posted Yesterday
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Chicago, IL
In-Office
90K-130K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The Cyber and Technology Operational Risk Manager oversees cyber risks, conducts assessments, manages operational risk processes, and collaborates with various partners to enhance risk management at CIBC.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The US Operational Technology and Cyber Risk Manager (Risk Manager) acts as a second line of defense in ensuring that the bank’s technology and cybersecurity operational risk and control frameworks, policies, standards and procedures are understood and used effectively to manage operational risk. As the Risk Manager in the  second line of defense risk management function, you will provide expert oversight and support for the identification, measurement, mitigation, monitoring, and reporting of cyber and technology risk across CIBC US region. You will collaborate closely with information security, technology, and risk partners to ensure a consistent, integrated approach to risk management.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 3 days per week on-site, while other days will be remote.

How You’ll Succeed

  • Risk Management & Portfolio Oversight - Review operational practices, risk assessments, controls, deficiencies, metrics, and other relevant information to form an independent view of cyber risks and perform effective challenges. Apply a risk-based approach to assess and manage risks related to information/cyber security, ensuring alignment with operational risk management policies, the CIBC risk appetite, and specific risk tolerances. Conduct independent assessments of business lines and initiatives, such as projects, risk and control self-assessments, and incidents, using established operational risk tools and processes. Leverage strong data and analytical skills to conduct detailed research, generate actionable risk insights, and document findings for distribution to various internal audiences. Prepare high-quality, impactful risk reporting and portfolio-level insights for senior operational risk management leadership and committees.
  • Technical & Analytical Expertise - Bring credibility and influence by leveraging your broad technology experience and deep risk expertise in areas such as cloud, network, cybersecurity, DevOps, vulnerability management, and IT service management to assess and challenge risks and controls across technology and business lines. Support risk activities across the team, including incident management, deficiency management, risk reviews, and risk assessments, operating within a matrix team environment, and driving continuous improvement in risk management methodologies.
  • Advisory & Continuous Improvement - Maintain a forward-looking, industry-informed view of the technology and cyber risk landscape, staying current with best practices, performance benchmarks, and emerging trends. Provide expert guidance on the management and mitigation of cyber risks and contribute to the continuous enhancement of operational risk management methodologies and practices.
  • Collaboration & Relationship Building - Leverage effective communication and people skills to build and sustain trusted internal relationships, positioning yourself as a valued partner who provides sound risk guidance and demonstrates a deep understanding of both the business and technology environments. Collaborate closely with information security, technology, risk, and business partners to ensure a consistent and integrated approach to risk management.
  • Risk Culture  - Promote a culture of risk awareness and the importance of robust operational and cyber risk management practices. Ensure operational risk policies, processes, and continuous improvement initiatives are effectively communicated.

Who You Are

  • As an individual contributor, you bring broad expertise in cyber and technology risk. You have demonstrated experience across IT service management, cybersecurity, and associated industry frameworks and regulations. You are adept at managing risk across multiple domains, including technology infrastructure, application delivery, architecture, IT asset management, and cybersecurity.
  • You possess a Bachelor’s degree preferably in technology and/or information security, management, risk, or business.
  • You have 7+ years of relevant technology and information security risk work experience in the financial industry is desired. Large Financial Institution or Large Foreign Banking Organization second line of defense experience is preferred.
  • You possess technical acumen and a continuous improvement mindset. You have technical experience in areas such as cloud, Agile/DevOps, automation, and industry-recognized certifications (e.g., CISA, CISSP, Microsoft Certified: Cybersecurity Architect Expert) are considered valued assets.
  • You have solid understanding of NIST Cybersecurity Framework, ITIL, related IT topic covered by Federal Financial  Institutions Examination Council (FFIEC) examination handbooks.
  • You actively contribute to the enhancement of risk management methodologies and are always seeking opportunities to innovate and improve.
  • You are data-driven and insightful. You enjoy investigating complex problems, leveraging strong analytical skills to extract insights from data, and translating findings into actionable recommendations for risk mitigation and reporting.
  • You are a collaborative partner and effective communicator. You excel at building strong working relationships and collaborating with diverse stakeholders in a dynamic, fast-paced environment. You work seamlessly with technology, information security, and risk partners to drive integrated and consistent risk management. #LI-TA

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $90,000 - $130,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.  

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-01-30

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Continuous Improvement Techniques, Control Frameworks, Decision Making, Emerging Risks, Group Problem Solving, Operation Risk Management, Risk Assessments, Risk Monitoring

Top Skills

Cloud
Cybersecurity
DevOps
It Service Management
Itil
Nist Cybersecurity Framework
Vulnerability Management
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The Company
HQ: Toronto, Ontario
43,351 Employees

What We Do

CIBC is here to help all our clients reach their goals.

We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.

With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.

This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.

La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.

Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.

Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.

Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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