Cyara Developer / Senior Tester

Posted 15 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
65-70 Hourly
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Designs and builds Cyara automation for IVR and contact center flow validation. Executes functional and regression testing, validates behavior against requirements, analyzes failed scenarios, identifies and tracks defects, and participates in defect triage and resolution with technical delivery teams.
Summary Generated by Built In

#BEV123

Job Role: Cyara Developer / Senior Tester (Cyara Automation)

Location : Downtown, ON/Hybrid

Position Type : Contract Role

Contract Duration: 12 months

3 days Onsite in a week

Ideal Candidate Rate: CAD 65-70/Hr (Depending on the experience)

Candidate should be responsible for designing and building Cyara automation for IVR and contact flow validation, executing functional and regression testing, and supporting defect triage throughout the testing lifecycle.

Top Skills:

  • Cyara Automation
  • IVR Testing
  • Contact Flow Validation
  • Functional & Regression Testing
  • Defect Triage

Must Have:

  • Strong hands-on experience with Cyara.
  • Design and build automated test scenarios using Cyara.
  • Experience designing and building Cyara automation, rather than only executing existing automated tests.
  • Experience testing IVR and Contact Centre flows.
  • Strong experience with functional and regression testing.
  • Validate IVR and contact flow behaviour against defined requirements and expected outcomes.
  • Experience with defect identification, tracking, and triage.
  • Participate in defect triage and work with relevant teams to support issue resolution.
  • Ability to analyze testing results and troubleshoot failed test scenarios.
  • Strong communication and collaboration skills within technical delivery teams.

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com


How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at [email protected]

Skills Required

  • Strong hands-on experience with Cyara
  • Experience designing and building automated test scenarios using Cyara
  • Experience building Cyara automation rather than only executing existing automated tests
  • Experience testing IVR and contact center flows
  • Strong experience with functional and regression testing
  • Experience validating IVR and contact flow behavior against defined requirements and expected outcomes
  • Experience with defect identification, tracking, and triage
  • Ability to participate in defect triage and support issue resolution
  • Ability to analyze testing results and troubleshoot failed test scenarios
  • Strong communication and collaboration skills within technical delivery teams
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The Company
HQ: Mississauga
200 Employees
Year Founded: 1981

What We Do

Bevertec is a Canadian IT firm established in 1981 that provides two core offerings: professional IT staffing and consulting, and software solutions for banking and finance. Its staffing practice connects organizations with technology talent for contract, permanent, and project needs, while its technology division develops secure e-banking and financial products. The company serves clients across Canada and internationally in multiple industry sectors.

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