We are seeking great talent to help us build The DNA of tech.®
Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™
Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at www.Vishay.com.
Do you want to help us build the DNA of tech.? Vishay INDIA is currently seeking applicants for CX Support Administrator. In this position you will play a key role in ensuring that our order management processes are efficient and consistently meet customer needs.
Job Location:
Vishay India (VCIPL) is a wholly owned subsidiary of Vishay Intertechnology Inc, USA. Our state-of-the-art manufacturing unit is in Loni near Pune wherein around 1000 employees are employed. VCIPL has also established a Global IT support center at Magarpatta Cyber City in Pune and Sales offices at Bangalore & Delhi (NCR).
What you will be doing:
1. Order Management: Oversee the order management process and ensure that orders are processed in a timely and accurate manner.
2. Continuous Improvement: Work with team/customers to improve/automate the order management process to enhance efficiency and accuracy.
3. Cross-Functional Coordination/Organization: Coordinate with internal functional groups to ensure seamless order processing and on-time delivery.
4. Problem Solving: Handle any issues that may arise during the order/delivery process or any post-delivery issues
5. Order to Cash Management:Manage the entire order to cash process, including handling debit, credit, and RMA.
5.Customer Satisfaction: Always act with customer in mind; ability to fulfill and resolve customer issues/concerns without compromising company interests.
What you will bring along:
- Bachelor's degree or higher.
- 1-3 years of experience in a similar role preferably in a distribution or manufacturing company.
- Experience with process automation.
- Excellent coordination and communication skills.
- Ability to manage the order to cash process.
- Problem-solving skills and the ability to handle pressure.
- Strong customer service skills.
- Ability to adapt to changes.
- Hands-on experience with SAP SD Module preferred.
- Proficiency in MS Office preferred.
What can we offer you for your talent:
Vishay offers a comprehensive suite of benefit programs including health care coverage and provides you with resources to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.
**Non-Discrimination and Harassment: Vishay is committed to a workplace free of harassment and unlawful discrimination. We do not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices.
Top Skills
What We Do
Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Serving customers worldwide, Vishay is The DNA of tech™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). More on Vishay at www.Vishay.com.
Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.
It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [email protected] assistance.
Equal Opportunity Employer
