Vishay Intertechnology

CX Support Administrator

Posted 9 Days Ago

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Pune, Mahārāshtra, IND

In-Office

Entry level

Appliances • Defense • Manufacturing

The Role

Manages customer service operations, including processing and booking orders, maintaining customer accounts and interaction records, responding to inquiries and complaints, providing product and contract information, and supporting customer service infrastructure projects and training. Advises customers and internal stakeholders on processes, adapts procedures to unusual situations, and coordinates with external parties to resolve issues and plan activities.

Summary Generated by Built In

Managing or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service). Implementing or supporting CS related infrastructure development projects (e.g., new CS delivery concepts, trainings). Preparing, reviewing, completing and booking customer orders/revisions to orders, according to valid procedures. Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Providing information of all kind to the assigned customer base, by utilizing all appropriate channels (e.g. information regarding products, offerings, pricings, contract and conditions, deliveries, claims handling, and others). A job at this level… Acts in a range of processes significant for the assigned administrative or service operation. Copes with varying circumstances to handle them appropriately, and apply and adapts processes to match unusual situations or issues. Provides regular advice to customers and stakeholder in the organization, with respect to dedicated functional subjects and processes. Interacts responsibly with external stakeholder (e. g. customers or supplier, service provider) to clarify issues, or to plan activities.

Vishay Intertechnology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vishay Intertechnology and has not been reviewed or approved by Vishay Intertechnology.

Healthcare Strength — Health, dental, and vision insurance are consistently included, and coverage is described as good in multiple locations. Employee assistance and wellness initiatives further reinforce the core medical offering.
Retirement Support — A 401(k) with company match is part of the standard U.S. package, providing structured retirement savings support. Legacy pension arrangements are frozen, making the 401(k) the primary vehicle for retirement benefits.
Leave & Time Off Breadth — Paid holidays, vacation, and sick leave are part of the offering across sites. PTO and occasional flexibility contribute to a manageable work‑life rhythm.

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The Company

HQ: Malvern, PA

4,977 Employees

Year Founded: 1962

What We Do

Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Serving customers worldwide, Vishay is The DNA of tech™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). More on Vishay at www.Vishay.com. Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today. It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [email protected] assistance. Equal Opportunity Employer