At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
SummaryThe CX Analyst Intern will support efforts to improve the customer journey by assisting with feedback analysis, reporting, research, and process improvement projects. This role is ideal for a detail-oriented, customer-focused student who is eager to learn how organizations measure and enhance customer satisfaction, engagement, and loyalty.
Key Responsibilities- Assist with collecting, organizing, and analyzing customer feedback from surveys, reviews, and service interactions.
- Identify customer trends, pain points, and opportunities for improvement.
- Support preparation of reports, dashboards, summaries, and presentations.
- Help document customer experience processes and recommend improvements.
- Conduct research on customer experience best practices and competitive trends.
- Coordinate with cross-functional teams to support customer experience initiatives.
- Participate in team meetings and contribute ideas to improve the customer journey.
Qualifications- Currently pursuing a degree in Business, Marketing, Communications, Psychology, Data Analytics, or a related field.
- Strong written and verbal communication skills.
- Detail-oriented with strong organizational skills.
- Comfortable working with data, spreadsheets, reports, and customer feedback.
- Able to manage multiple tasks and meet deadlines.
- Collaborative, proactive, and eager to learn.
- Experience with Excel, Google Sheets, PowerPoint, survey tools, or CRM systems is a plus.
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
doTERRA International LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about doTERRA International LLC and has not been reviewed or approved by doTERRA International LLC.
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Healthcare Strength — Healthcare Strength: An onsite healthcare clinic provides low or no‑cost services for employees and eligible dependents, enhancing access to care. Core medical, dental, and vision coverage is also highlighted alongside the clinic.
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Leave & Time Off Breadth — Leave & Time Off Breadth: PTO is described as generous for full‑time staff, with sick leave also emphasized. This breadth of time off is positioned as a notable part of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Onsite amenities like a gym and a discounted café, plus monthly free products, discounts, and occasional swag, add meaningful non‑cash value. Campus conveniences and product perks are consistently emphasized.
doTERRA International LLC Insights
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What We Do
Changing the world one drop, one person, one community at a time. doTERRA: meaning “gift of the Earth” As the verified leader in the Global Aromatherapy and Essential Oils market, doTERRA hires the most talented and knowledgeable individuals for our teams. From research scientists to designers, we are looking for people eager to make their mark on a rapidly expanding company with a culture of giving at its core. We recognize that our employees choose to invest part of their time with us, and we want them to feel like we are investing in them as well. With a strong family-centered culture and a state-of-the-art campus that includes a cafeteria, fitness center, employee health clinic, childcare facilities, and nature park, doTERRA makes the joy, growth, and development of each employee a top priority. Find your fit within doTERRA at the website link below.
