Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
As a Customs Process Administrator, you will oversee the smooth processing of SCDP Supplementary Declarations for a given customer on a month-to-month basis. The job also involves completing Month End checks to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customers CFSP Authorisation.
A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
What we offer:
Pension: 5% company contribution subject to employee-required auto-enrolment contribution
Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
Detail-oriented with a commitment to accuracy
Ability to work independently and as part of a team
Dedication to providing exceptional service as per our SLA’s/ SOP’s
Proactive and confident
Completes personal goals (Agreed with line manager)
To work in line with Customs Support’s vision, mission and values:
Vision:
We make Customs easy for global trade
Mission:
Be the full-service customs expert. Provide timely and accurate customs services through digital innovation
Deliver international customs support via local presence
Attract and engage the right people
Commit to the highest quality and compliance standards
Learn and improve continuously
Values:
Accountability, Quality, Integrity and Teamwork
Skills Required
- Experience in Excel
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Ability to work independently and as part of a team
- Dedication to providing exceptional service
What We Do
Empowering Global Trade CSG is the leading European provider of customs and trade solutions facilitating seamless cross-border operations through cutting-edge digital innovations and unmatched industry expertise. With a presence in all major European strategic locations and the most comprehensive service offering in the market, we deliver unparalleled value to our customers by enhancing their operational efficiency, optimizing duties and costs, ensuring regulatory compliance, and safeguarding their brand reputation amidst the ever-changing complexity of customs landscape. Backed by a team of over 1700 dedicated customs professionals, we ensure our clients' goods can cross borders with minimal risk and maximum efficiency without hassle or delay.
