We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Training Specialist who will be responsible for developing and facilitating world-class training for our resellers, customers, and employees — helping them unlock the full value of the Geotab product suite. If you love empowering people through learning and are keen to join an industry leader — we would love to hear from you!
What you'll do:As a Training Specialist, your key area of responsibility will be developing and delivering training programs that drive satisfaction and loyalty across Geotab's reseller, customer, and employee audiences. You will be responsible for mapping training plans, initiating and delivering comprehensive onboarding and technical training, and adapting curricula to diverse audiences using a variety of modalities. You will also develop learning materials in line with business needs, act as a product subject matter expert, and support the implementation and utilization of Geotab's LMS platform, myLearning.
To be successful in this role you will be a strong communicator with high attention to detail, the ability to adapt to diverse audiences, and a genuine passion for enabling others to succeed. You will need to work closely with partners, customers, product management, and development teams — translating feedback and insights to continuously improve the training experience and support Geotab's global strategic initiatives.
How you'll make an impact:- Assist in mapping training plans for employees, customers and resellers.
- Initiate and deliver comprehensive onboarding processes and technical training to partners and customers.
- Learn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in-house) to diverse audiences.
- Develop material in line with business needs.
- Act as a competence guide for partners.
- Assist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams.
- Ensure all materials and services are available and adapted to the audience.
- Maintain accurate customer interaction documentation and quality case management records.
- Facilitate customer feedback and follow through.
- Understand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others).
- Act as product SME within the team.
- Allow partners and customers to work with Geotab products in scalable and efficient ways.
- Stay up-to-date on the latest Geotab solutions.
- Support Geotab global strategic initiatives.
- Fluency written and verbal communication in English, Portuguese and French.
- Degree in business, education, or a related field, or equivalent combination of education and work experience.
- Experience delivering training across a variety of modalities.
- Bilingual proficiency — English is required; additional languages are a plus.
- Strong aptitude for learning and navigating new software platforms quickly and independently.
- Excellent verbal and written communication skills, with demonstrated active listening and empathy.
- High attention to detail with strong organizational skills and the ability to plan, prioritize, and execute efficiently without sacrificing quality.
- Ability to proactively identify and resolve challenges independently, with a growing track record of implementing effective solutions.
- Demonstrated ability to anticipate customer needs and mitigate issues before they escalate.
- Thorough product knowledge orientation — able to quickly build expertise and provide accurate, informed guidance.
- Collaborative team player who actively shares information and contributes to shared goals.
- Ability to travel up to 25% for multiple weeks at certain global locations.
Skills Required
- Degree in business, education, or related field, or equivalent combination of education and work experience
- Experience delivering training across a variety of modalities
- Fluency in written and verbal communication in English, Portuguese and French
- Strong aptitude for learning and navigating new software platforms quickly and independently
- Excellent verbal and written communication skills, active listening and empathy
- High attention to detail, strong organizational skills, ability to plan and prioritize
- Ability to proactively identify and resolve challenges independently
- Demonstrated ability to anticipate customer needs and mitigate issues
- Thorough product knowledge orientation and ability to act as product SME
- Collaborative team player who shares information and contributes to shared goals
- Ability to travel up to 25% for multiple weeks
- Experience with LMS implementation and utilization (myLearning) or similar LMS
GEOTAB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GEOTAB and has not been reviewed or approved by GEOTAB.
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Healthcare Strength — Coverage includes medical, dental, vision, life, disability, and an EAP as part of a comprehensive core package. U.S. offerings are presented as competitive and consistently paired with other core protections.
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Retirement Support — Offerings include a 401(k) with company match in the U.S., with RRSP or pension alternatives in other regions. Retirement savings support is treated as a standard component of total rewards.
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Parental & Family Support — A distinct “baby bonus” for birth or adoption stands out among family‑focused perks. Certain postings and summaries also reference parental leave top‑ups and related supports.
GEOTAB Insights
What We Do
Welcome to Geotab, the #1 commercial telematics company in the world. Geotab is a place where passion, creativity and innovation align. We are committed to advancing technology, empowering businesses and making the roads safer for everyone. Geotab is the world’s leading connected vehicle company for fleets, providing open platform fleet management solutions to businesses of all sizes. Geotab’s intuitive, full-featured solutions are used by over 40,000 customers around the world to help them better manage their drivers and vehicles. With Geotab devices found in over 2 million vehicles, the company processes over 30 billion data points each day to provide insight into productivity, safety, fuel efficiency and more. Geotab’s employees are essential to our success! We strive to put our employees first and are constantly seeking ways to improve workplace culture. Maintaining our unique culture is vital - after all, staff that enjoy their work environment are motivated to reach their full potential. Employee growth and development has long been the basis of our philosophy, as staff are encouraged to carve their own path within the expanding organization. Challenging the status quo and seeking creative ideas is what we do best.
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