Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.
We are looking for YOU as Customer Technical Director & Customer Office Manager (m/f/d) for our location in Braunschweig.
These challenges await you:
Customer Interface & Business Development: Act as first point of contact for the customer on all technical matters, build strong customer intimacy and manage RFI/RFQ processes, pre-developments, and Proofs of Concept (PoCs).
Market & Strategy Input: Conduct competitor analysis and contribute to component and technology strategy based on market trends and product roadmaps.
Events & Demos: Plan, organize, and execute customer demos, Tech Days, and technical workshops at the Braunschweig site.
Project Execution & Interface: Act as the bridge between Product Lines and the customer on technical requirements and timelines, serving as an escalation point for active projects.
Site Management (Braunschweig): Hold overall responsibility for the Braunschweig Customer Office, ensuring a fully operational, representative facility and alignment with the mother site.
Compliance & Business Continuity: Ensure site safety and strict compliance with TISAX and IATF standards, as well as Business Continuity (BCP) alongside IT, Cyber Security, and Facility Management.
Resource & Team Leadership: Manage staffing and workforce planning with HR, assign resources to Product Lines, drive team training, and foster a healthy team culture.
Budgeting, Reporting & Alignment: Lead MTP2 site budget planning and monitoring, report to the Driving Automation R&D network, and align technical strategies with Sales and Product Line leads.
You inspire us with that:
15+ years of experience in R&D development activities, preferably in the automotive or mobility technology sector
Proven track record in customer-facing technical roles (CTD, Technical Account Management, R&D leadership)
Experience in the ADAS / Driving Automation domain strongly preferred
Demonstrated experience in managing customer relationships at OEM level (VW Group knowledge is an advantage)
Experience in site or team leadership with budget responsibility
Why Valeo:
At VALEO, we firmly believe that great technologies are born out of passion.
💶 Compensation package. Performance-related salary components and company pension scheme (allowance).
💹 Career development. Scope to develop your own ideas as well as professional and personal development opportunities worldwide.
💚 Benefits. Allowances for sports, health, pension scheme, canteen, JobRad, free employee parking spaces, regular employee events and social support for a family-friendly environment.
🌎 Flexibility. Working models that harmonize your professional and private life.
🍀Work environment. Flat hierarchies and modern working methods provide you with an innovative working environment.
🚙 The future. We work together on the mobility trends of tomorrow.
Good to know:
Your contact person: Melanie Heckel / [email protected]
We value equal opportunities and welcome applications from people with diverse backgrounds as well as from people with disabilities.
For data protection reasons, please submit your application documents exclusively online via the job portal on our website
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Job:
R&D ManagementOrganization:
PG R&DSchedule:
Full timeEmployee Status:
RegularJob Type:
Permanent contractJob Posting Date:
2026-07-28Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com
Skills Required
- 15+ years of experience in R&D development activities, preferably in automotive or mobility technology
- Proven track record in customer-facing technical roles (CTD, Technical Account Management, R&D leadership)
- Experience in the ADAS / Driving Automation domain
- Demonstrated experience managing customer relationships at OEM level
- Experience in site or team leadership with budget responsibility
- Knowledge of TISAX and IATF standards and Business Continuity Planning
- Experience coordinating with IT, Cyber Security, and Facility Management stakeholders
Valeo US Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valeo US and has not been reviewed or approved by Valeo US.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is positioned roughly in line with large automotive manufacturers’ ranges, with competitive bases described for engineers, technicians, and select salaried roles.
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Healthcare Strength — Healthcare Strength: Medical coverage uses major carriers such as Blue Cross/Anthem, and premiums are described as reasonable for many roles, alongside core offerings like life insurance and an employee assistance program.
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Retirement Support — Retirement Support: A 401(k) with employer match around 5% is referenced, with structures that have included automatic contributions plus match depending on location and time, and current postings list 401(k) matching as a core benefit.
Valeo US Insights
What We Do
Valeo is an automotive supplier and partner to all automakers worldwide. As a technology company, Valeo proposes innovative products and systems that contribute to the reduction of CO2 emissions and to the development of intuitive driving. In 2020, the Group generated sales of 16.4 billion euros and invested 12% of its original equipment sales in Research and Development. At December 31, 2020, Valeo had 187 plants, 20 research centers, 43 development centers and 15 distribution platforms, and employed 110,300 people in 33 countries worldwide. Valeo is listed on the Paris Stock Exchange.
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