As a Customer Team Head at Nokia, you will drive sales and develop profitable relationships with key customers within the Mobile Networks portfolio. Your role involves identifying business opportunities, influencing strategic decisions, and collaborating across teams to create innovative solutions. You'll engage with senior executives, contribute to pricing strategies and contract negotiations, and enhance customer interactions to sustain Nokia's competitive edge. With a significant sales target, you will leverage your industry knowledge and analytical skills to deliver substantial value and foster long-term partnerships that support Nokia's growth objectives.
Responsibilities- Identify and develop significant business opportunities aligned with customer needs and Nokia's portfolio.
- Accountable for customer across the Mobile Networks portfolio, carrying a significant sales target.
- Build long-term relationships with senior executives to contribute to corporate goals.
- Drive sales and develop innovative offers that deliver value to customers and Nokia.
- Participate in pricing strategy and contract negotiations for mid-term business impact.
- Contribute to improvements in products, processes, and services to maintain competitive advantage.
- Influences strategic decisions within own defined scope (portfolio, customer) that affect the performance of the entire Market Unit.
- Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment and develops unique sales approaches that differentiate our offering.Collaborate with other business groups to align on customer strategies and relationship development.
- Proactively collaborate with other Business Group Customer Teams and coordinate with the lead Business Group AM for customer strategy and strategic relationship development.
Must-Have:
- 10+ years of experience in sales or account management within the telecommunications industry
- Proven track record of managing and growing relationships with senior executives
- Strong analytical skills to interpret business data and identify opportunities
- Experience in pricing strategy and contract negotiations
- Ability to develop competitive offers that create significant value for customers
Nice-To-Have:
- Experience in cross-functional collaboration across business groups
- Knowledge of emerging technologies and trends in the mobile networks sector
- Advanced degree in business or a related field
- Familiarity with customer relationship management (CRM) tools
- Proficiency in multiple languages
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Skills Required
- 10+ years of experience in sales or account management within the telecommunications industry
- Proven track record of managing and growing relationships with senior executives
- Strong analytical skills to interpret business data and identify opportunities
- Experience in pricing strategy and contract negotiations
- Ability to develop competitive offers that create significant value for customers
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
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