KRG Technologies Inc.
25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355
Phone no:661-367-8000 EXT-206
Job DescriptionPosition : Customer Support
Duration : Full Time
Location : St Paul, MN
Job Description:
· Excellent written and verbal communication
· Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
· Types minimum 35 wpm, prefer 45wpm+
· 1 year, or more Customer Service experience in a call center
· Ability to Multi-task
· Adaptability: Take on new tasks on short notice
· Ability to navigate multiple applications and systems
· Two+ years of heavy inbound call volume (70+ calls per day) call center experience
· Experience with live chat and internet response system (email).
Additional InformationImmediate Interview
Skills Required
- Excellent written and verbal communication
- Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
- Types minimum 35 wpm, prefer 45wpm+
- 1 year, or more Customer Service experience in a call center
- Ability to Multi-task
- Adaptability: Take on new tasks on short notice
- Ability to navigate multiple applications and systems
- Two+ years of heavy inbound call volume (70+ calls per day) call center experience
- Experience with live chat and internet response system (email)
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
