We are seeking a highly organized and customer-focused Corporate Travel & Member Support Specialist to join our team. This dual-function role combines corporate travel management with premium member support, requiring exceptional attention to detail and a passion for delivering outstanding service.
You will act as a trusted partner to corporate clients, ensuring seamless business travel experiences, while also providing personalized lifestyle and concierge assistance to our premium members.
Requirements
Fresher graduates in Tourism and Travel Management with excellent English proficiency are welcome
Minimum C-level proficiency in English (written and spoken)
Proven experience in customer service, corporate travel, hospitality, or concierge roles is an advantage
Strong understanding of travel booking processes (experience with GDS or corporate booking tools is a plus)
Excellent communication and interpersonal skills
Ability to remain calm and solution-oriented under pressure, especially during urgent travel disruptions
High level of technical proficiency and ability to quickly learn new tools and CRM systems
Benefits
Opportunity to work in a dynamic and customer-focused environment
Gain exposure to corporate travel management and luxury concierge services
Enhance your skills in client handling, problem-solving, and service excellence
Work with premium clients and global travel scenarios
Career growth opportunities within the travel and hospitality domain
Skills Required
- Degree in Tourism and Travel Management or related (fresh graduates welcome)
- C-level proficiency in English (written and spoken)
- Proven experience in customer service, corporate travel, hospitality, or concierge roles
- Strong understanding of travel booking processes
- Experience with GDS or corporate booking tools
- Excellent communication and interpersonal skills
- Ability to remain calm and solution-oriented under pressure
- High technical proficiency and ability to quickly learn new tools and CRM systems
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
