Our Vision
At EverAI, we specialize in creating conversational AI experiences for roleplay, gaming, social interactions, and creative writing. Dive into a world where every chat is an adventure.
Our Product
Since our public release in September 2023, we have experienced incredible traction growing from 0 to 22M users. As we grow, our goal is to keep enhancing existing key features as well as developing new exciting functionalities (group chat, AI chat & phone calls in local languages, video calls, AI video generation, AR/VR, etc.).
Our Team
We are an enthusiastic, passionate and hardworking team of 55 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 1+ year in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
Your Role
As a Customer Support Specialist, you will be the first point of contact for our customers, ensuring they have an exceptional experience with EverAI. You will help onboard, support, and build strong relationships with customers, assisting them with inquiries, resolving issues, and advocating for their needs. Your role is crucial in driving customer satisfaction, retention, and business growth.
Key Responsibilities
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Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
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Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
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Provide customer support via email, Discord, and eventually other channels (e.g., live chat)
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Educate customers on product features, troubleshoot issues, and make tailored recommendations
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Monitor customer engagement and proactively address concerns to enhance the user experience
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Collect, record, and communicate customer feedback and insights to the internal team
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Ensure adherence to assigned schedules based on business needs, with flexibility as the company grows
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Engage in continuous learning and professional development to enhance customer success skills
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Consistently meet performance targets set by the Leadership team to align with the company's vision
Your Qualifications
Hard Skills
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Prior experience in customer support, community management, or a similar role
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Ability to provide effective troubleshooting and problem resolution
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Familiarity with Discord, email-based support systems, and ticketing tools (e.g., Zendesk, Intercom)
Soft Skills
🗣 Strong, clear communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientation, ownership & commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between execution, planning & strategy
🍭 #NSFW - you are comfortable building products that are based on uncensored models and content
Why join us?
🌱 An ambitious project where almost everything AI remains to be built
⭐️ 5-star team: our founding team went 0->20M$ and 0->IPO with their last startups, so they know how to take online products to the moon!
🚀 Huge traction with already 22M users since product launch in September 2023
🌍 An international team fully distributed across the globe
What we offer
✍️ We prefer a B2B contract but we can be flexible, as long as you’re in it for the long haul
📍 Full-remote (you work from the place that suits you best)
🏝️ 4 weeks PTO
👨👩👧👦 Annual gathering to get to know each other better
💆♀️ Wellbeing budget up to 200$
💻 Company laptop
⚡️ GPT-4, Mistral and Hugging Face Pro plan
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What We Do
Our Vision:
To be the leading innovator in AI-driven entertainment, offering unique, engaging, and personalized experiences that transform how stories are told and games are played.
Our Team:
A blend of technologists, artists, marketers, and storytellers, our team is dedicated to pushing the boundaries of AI in entertainment, ensuring every interaction is an unforgettable experience.
Our Commitment:
To create AI experiences that are not just technologically advanced but also ethically designed, focusing on privacy, user respect, and creative freedom.
