Role: Customer Support Specialist
Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.
About Us:
Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.
Responsibilities:
- Handle customer requests through phone or email (Arabic and English)
- Excellent communication skills verbally and in writing
- Strong phone contact handling skills and active listening
- Ability to multitask, prioritize and manage time effectively
- Ability to work under pressure
- Maintaining a positive work environment.
- Contribute to a positive work environment by interacting politely and professionally.
Requirements
- A bachelor's degree is preferred.
- Dedicated and passionate about assisting customers and answering their questions.
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment.
- Polished and professional demeanor.
Benefits
- Competitive salaries, benefits, and incentives
- Comprehensive health coverage
- Exceptional work environment
- Specialized training
- Career growth opportunities
- Opportunities on a global level
- 30 days of paid annual leave
Skills Required
- Handle customer requests through phone or email (Arabic and English)
- Excellent communication skills verbally and in writing
- Strong phone contact handling skills and active listening
- Ability to multitask, prioritize and manage time effectively
- Ability to work under pressure
- Polished and professional demeanor
- Dedicated and passionate about assisting customers and answering their questions
- A bachelor's degree
What We Do
Fast Fit EMS is a fitness company and EMS fitness provider serving the GCC and KSA. It delivers signature 20-minute weekly personal-training sessions using Electro Muscle Stimulation technology, offering an efficient alternative to conventional workouts. The company operates clubs in Riyadh, Jeddah, and Khobar, provides EMS programs and training, and promotes a franchise model for growth and long-term success.
