Customer Support Representative

The Remote Customer Support Representative will assist customers via various online channels (chat, email, etc.). You will resolve issues, provide information, and ensure customer satisfaction.

Description:

• Provide assistance through live chat, email, and social media platforms.
• Troubleshoot and resolve customer issues with products or services.
• Maintain accurate records of customer interactions.
• Collaborate with other teams to resolve complex issues.

Qualifications:

• High school diploma or equivalent.
• 1+ years of customer support or technical support experience.
• Strong written communication skills.
• Experience with online support tools or CRM systems.

Benefits:

• Paid time off (PTO).
• Health insurance.
• Work-from-home flexibility.