Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
Collaborate with other colleagues to improve customer service;
Identify customers' needs, clarify information, research every issue and provide solutions;
Follow internal procedures and guidelines to ensure consistent and high-quality support.
Intermediate level of English (written and spoken);
Fluent Spanish speaker;
Previous experience with customer support is not mandatory, but will be considered a plus;
Experience handling live chat and email interactions will be considered an advantage.
Excellent organizational skills and ability to prioritize in order to meet deadlines;
Excellent team work skills with strong communication skills;
Ability to work in a fast-paced environment and under pressure;
Problem-solving skills.
Health & Wellness Focus;
Growth Opportunities;
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Top Skills
What We Do
Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.
We Are Opportunities Unlockers.
Our approach is rooted in identifying potential and unlocking opportunities — whether it’s launching new iGaming brands worldwide or giving our team players a once-in-a-lifetime chance to thrive.
Grow. Win. Repeat.
