Customer Support - OBS Processing Clerk

Posted 4 Hours Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Entry level
Food • Retail • Agriculture • Manufacturing
At McCain Foods we know the importance that food plays in people's lives.
The Role
As a Customer Support - OBS Processing Clerk, you will manage invoicing, documentation, and assist internal teams while focusing on customer service and finance operations.
Summary Generated by Built In
Position Title: Customer Support - OBS Processing Clerk
Position Type: Temporary - Full-Time
Requisition ID: 41882
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
As Customer Support - OBS Processing Clerk, you will work closely with Finance and Sales teams to ensure seamless administrative, invoicing, and pricing operations. You will facilitate finance-related tasks and support both internal and external customers, while contributing to McCain's collaborative culture.
What you'll be doing.
  • Register the receipt of delivery notes in Excel and SAP, ensuring accurate documentation.
  • Manage the invoicing process and ensure timely sending of invoices to OBS customers and distributors via SAP.
  • Receive, process, and record customer pricing and promotional information in SAP with precision.
  • Receive, validate, and reconcile distribution expense invoices, monitoring associated provisions.
  • Provide administrative support and assist with SAP customer-related queries for the Sales team.
  • Collaborate in administrative tasks and respond to customer inquiries effectively.
  • Support seamless team operations during personnel changes or short-term assignments.
  • Maintain organized records and documentation in support of finance functions.
  • Ensure attention to detail and compliance with relevant processes and procedures.
  • Demonstrate flexibility and proactive problem-solving in a dynamic, international environment.

What you'll need to be successful.
  • Ongoing or completed technical or university studies in Business Administration, Finance, or a related field.
  • 0-1 year of experience in administrative or finance-related roles; internships or traineeships preferred.
  • Advanced proficiency in Excel; previous exposure to SAP is a plus.
  • Ability to organize tasks effectively, with attention to detail and strong communication skills.
  • Customer-centric mindset and relationship-building capability.
  • Proactive attitude, willingness to learn, and strong teamwork skills.
  • Spanish language proficiency; intermediate English skills.
  • Ability to manage multiple tasks simultaneously in a fast-paced setting.

Benefits of the role .
  • Competitive salary and attractive benefits.
  • Local benefit (Health and Pension insurance)
  • Support of the supervisor and team in professional adaptation.
  • Temporary employment contract, 3 months, full time
  • Opportunity to work independently in a challenging and international environment.
  • Open and friendly colleagues.

Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person-it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
#LI-KW1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Finance
Division: Continental Europe
Department: Finance Coordination Iberia and OBS
Location(s): ES - Spain : Uppland : Madrid
Company: McCain Espana SA

Top Skills

Excel
SAP

What the Team is Saying

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Sandra
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The Company
HQ: Florenceville-Bristol, NB
20,000 Employees
Year Founded: 1957

What We Do

The power it has to uplift and bring people, Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come. As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $10 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers. We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.

Why Work With Us

We are working to bring digital tools and data into our processes to drive efficiency, automation and data-driven insights. From connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture. So if you are a tech expert looking to join a company transforming technology, think of McCain.

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McCain Foods Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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Taman Tasik Indah, Kuala Lumpur
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