Customer Support Manager (54634)

Reposted One Month Ago
Be an Early Applicant
43056, Heath, OH, USA
In-Office
Expert/Leader
Aerospace • Professional Services • Defense • Manufacturing
The Role
Manage purchasing, scheduling, supply, and shipping/receiving operations. Ensure contract-compliant inventory levels, develop supply/purchasing/transportation procedures, supervise and develop staff, and oversee shipping/receiving and distribution processes.
Summary Generated by Built In

JOB SUMMARY:

The Customer Support Manager is responsible for the overall operations of Purchasing, Scheduling, Supply, and Shipping and Receiving.


ESSENTIAL FUNCTIONS:

  • Oversees all activities relating to purchasing, scheduling, supply, and shipping/receiving for AFPSL

  • Ensures adequate inventory of material/supplies in accordance with contract requirements

  • Develops and maintains supply, purchasing, transportation and distribution procedures

  • Responsible for supervision and development of staff

NON-ESSENTIAL FUNCTIONS:

  • Perform other related duties as assigned.

PHYSICAL REQUIREMENTS:

  • Occasionally: Climbing, Stopping, Kneeling

  • Often: Reaching, Standing, Sitting, Walking, Pushing, Pulling, Talking, Hearing

  • Lifting/Moving Requirements – up to 20 pounds

ENVIRONMENTAL CONDITIONS:

  • Normally works in an environmentally controlled work area. 

QualificationsBASIC REQUIREMENTS:
  • Minimum 10 years’ experience in materials management, logistics, and shipping/receiving
  • Demonstrated knowledge of these functions in the Air Force Metrology and Calibration Program environment required
  • Proficiency with PMEL Automated Management System (PAMS), as well as inventory, purchasing, and material management databases required
  • Extensive knowledge of the requirements of FAR 45.5 and AFPD 24-1
  • Must possess good written and oral communication skills, as well as, problem solving skills
  • Knowledge of commercial shipping practices and costs

Skills Required

  • Minimum 10 years experience in materials management, logistics, and shipping/receiving
  • Demonstrated knowledge of Air Force Metrology and Calibration Program environment
  • Proficiency with PMEL Automated Management System (PAMS)
  • Experience with inventory, purchasing, and material management databases
  • Extensive knowledge of FAR 45.5 and AFPD 24-1 requirements
  • Good written and oral communication skills and problem solving skills
  • Knowledge of commercial shipping practices and costs
  • Supervision and development of staff
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The Company
Year Founded: 1969

What We Do

The Bionetics Corporation is a diversified engineering and applied science company providing specialized solutions to federal, state, local, and commercial markets. Established in 1969 to support NASA's Viking mission, the firm offers a wide range of capabilities, including metrology, aircraft operations, space engineering, and manufacturing services, while maintaining a commitment to integrity and cost-effective partnerships.

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