Customer Support II

Sorry, this job was removed at 06:16 a.m. (CST) on Wednesday, Dec 25, 2024
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Hyderabad, Telangana
In-Office
Big Data • Marketing Tech • Analytics
The Role

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group


Job Description

You'll be primarily responsible for accurately processing and categorizing our customers' correspondence.

  • Your keen eye for detail will help you identify and verify essential documents.
  • As a team member, you'll adhere to our established procedures, guidelines, and regulations, ensuring compliance with all relevant laws and policies.

Your training and the initial period of employment will be remote. While you will initially work from home, please anticipate that this role may transition back to our Hyderabad GIC office

    Qualifications

    Qualifications

    Ideal candidate with 1 year of experience in a back-office role and has completed a high school education.

    • A high level of proficiency in English, both written and verbal, is critical for this position.
    • We appreciate candidates who showcase attention to detail, the ability to juggle multiple tasks, and advanced organizational abilities.
    • Moreover, we're seeking someone with a strong analytical mindset and problem-solving capabilities.
    • Proficiency with computers and internet technologies is key, as well as the capacity to make quick, accurate decisions.
    • Exceptional short-term visual memory will be advantageous.

    Additional Information

    Who are Experian?

    We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

    For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

    Could this be the role for you? Apply now to start your journey with Experian.

    To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.

    Why choose us?


    Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!


    We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process

    Experian Careers - Creating a better tomorrow together

    Find out what its like to work for Experian by clicking here

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    The Company
    HQ: Costa Mesa, CA
    16,292 Employees
    Year Founded: 1980

    What We Do

    Experian unlocks the power of data to create opportunities for consumers, businesses and society.

    During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.

    We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

    For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

    Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.


    About Experian:

    Bringing data to life requires creativity, passion, flexibility and expertise.

    We want you to share in our success. That's why we offer rewards that recognise great performance.

    Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.

    Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.

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