Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Reposted One Month Ago
Be an Early Applicant
4 Locations
In-Office or Remote
8K-9K Annually
Entry level
Cloud • eCommerce • HR Tech • Information Technology • Analytics
The Role
Provide Japanese-language customer support via chat, email, and calls for an online shopping platform. Resolve order and shopping-related issues, maintain professional communication, and work rotational shifts in an office located in Cyberjaya, Malaysia. Relocation and visa arrangements supported for international hires.
Summary Generated by Built In

Job description:

MUST RELOCATE IN CYBERJAYA,MALAYSIA

We’re Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Apply Now!

Send your updated CV to Roopa(+60143205906)


Requirements

What We’re Looking For

JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia


Benefits

What We Offer

Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)

RM 500 transportation allowance

Shift allowance for afternoon shifts

Employment VISA & 1-way flight ticket reimbursement (for expats)

1-week hotel accommodation upon arrival (for expats)

Comprehensive medical benefits (in-patient & out-patient for self & family)

Maternity & paternity leave, annual leave, medical leave as per labor law

Optical & dental coverage

Skills Required

  • JLPT N1 certification or native Japanese speaker
  • Must relocate to Cyberjaya, Malaysia (office-based)
  • Fluent Japanese to handle chat, email, and phone support
  • Willingness to work rotational shifts to support global customers
  • Open to fresh graduates and experienced customer service professionals
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The Company
HQ: Cherry Hill, NJ
158 Employees
Year Founded: 2009

What We Do

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

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