Job Description
Title: Customer Support Executive
Location: Bangalore (On-site, office-based role)
Job Type: Full-time
Industry: Customer Support / BPO / Service Industry
Reporting To: Customer Support Manager / Team Lead
We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and Hindi, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.
Handle incoming customer queries and provide timely, accurate solutions.
Demonstrate strong problem-solving skills to resolve customer issues effectively.
Maintain a professional and courteous communication style in Telugu and Hindi.
Adhere to office protocols and work full-time from the assigned location.
Maintain daily logs and updates as per company guidelines.
Ensure customer satisfaction and provide support that encourages repeat engagement.
Requirements
Graduate (any discipline).
Strong communication skills in Malayalam and English.
Good problem-solving and analytical abilities.
Willingness to work from the office full-time.
Freshers or candidates with prior customer support experience can apply.
Ability to work in a structured day-shift environment.
Work Location: Bangalore (On-site, office-based role)
Age Criteria: As per company norms
Gender: Both Male & Female can apply
Eligibility: Freshers or experienced candidates with customer support skills
Qualification: Graduate (any discipline)
Travel Requirement: Not applicable
Work Details: Full-time, office-based, day shift with Sunday off
Communication Skills: Must be fluent in Malayalam & English with strong customer interaction skills
Benefits
Salary: ₹17,000 Net Take Home (NTH) + ₹8,000 Variable Pay
Day shift work
Rotational off
Opportunity to gain experience in customer support for a leading client
Skills Required
- Graduate in any discipline
- Fluent communication in Malayalam and English
- Strong problem-solving and analytical abilities
- Willingness to work full-time from the office in Bangalore
- Ability to work in a structured day-shift environment
- Prior customer support experience
What We Do
2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.
