The Role
Handles customer queries through a financial voice process, providing professional support and problem resolution. Requires strong verbal and written communication, customer handling skills, typing ability, basic computer proficiency, and comfort with voice-based contact center work. Candidates complete operations, language proficiency, typing, and behavioral assessments.
Summary Generated by Built In
Customer Support Executive – Financial Voice Process
Location: Gurgaon (GGN)
Experience: Minimum 1 Year
Eligibility: UG / Graduate
Salary: Up to ₹38,000 In-Hand
Work Mode: Virtual
Benefits: Cab Facilities
ROLE OVERVIEW
Concentrix is hiring Customer Support Executives for a Financial Voice Process. Candidates with prior Contact Centre experience and excellent communication skills are encouraged to apply.
REQUIRED SKILLS
• Minimum 1 year of experience in Contact Centre / Customer Support
• Excellent verbal and written communication skills
• Strong customer handling and problem-solving abilities
• Comfortable working in a voice-based process
• Good typing and basic computer skills
• Ability to handle customer queries professionally
SELECTION PROCESS
FSR → Operations Round → Versant → Typing Test → WBI
Skills Required
- Minimum 1 year of contact centre or customer support experience
- Undergraduate or graduate qualification
- Excellent verbal and written communication skills
- Strong customer handling and problem-solving abilities
- Comfort working in a voice-based process
- Good typing and basic computer skills
- Ability to handle customer queries professionally
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The Company
What We Do
Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.
