Customer Support Enginner

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Background for Recruitment 　　(Japanse is below / 日本語は　下記にございます）

We are expanding our operations and seeking additional team members. The OneSource business is a key driver of our company’s growth.

Position Highlights

We are recruiting engineers not only in the Kanto region but across a wide geographic area. This role is ideal for candidates considering U-turn or I-turn opportunities. Most of the work will be performed at our customers’ laboratories, giving you significant autonomy and the chance to leverage your own judgment in your daily tasks.

Key Responsibilities

As a Service Engineer, you will provide maintenance, repair, and validation services for analytical instruments widely used in public institutions, university laboratories, contract testing organizations, and major pharmaceutical companies.
You will work on a variety of instruments, so a strong willingness to learn and embrace new technologies is essential.

Many of our products are analytical instruments that contribute to protecting the global environment. By ensuring smooth operations for our customers’ laboratories, you are ultimately helping create a more sustainable and eco-friendly world.

After joining, you will receive hands-on training through on-the-job instruction from experienced team members. This practical approach ensures you gain the skills and confidence needed to succeed.

Your career path is not limited to engineering. You will have the chance to develop project management skills, paving the way for future advancement. For those interested in leadership, there are opportunities to progress into managerial roles after gaining experience.
This is an environment where your effort and ambition can truly open doors.

Qualifications

• Experience as an engineer working with mechanical equipment
• Strong communication skills, both internally and externally; professionalism, a friendly demeanor, and a neat appearance are essential
• A proactive attitude and willingness to embrace new technologies

Preferred Qualifications

• Previous experience as a Service Engineer
• Bachelor’s degree or higher in Electrical, Electronic, Mechanical, or Chemical Engineering
• Hands-on experience servicing analytical or scientific instruments
• Knowledge of analytical instruments or life science applications
• Experience using instruments such as HPLC, GC, or FTIR

Background for Recruitment

We are expanding our operations and seeking additional team members. The OneSource business is a key driver of our company’s growth.

Position Highlights

We are recruiting engineers not only in the Kanto region but across a wide geographic area. This role is ideal for candidates considering U-turn or I-turn opportunities. Most of the work will be performed at our customers’ laboratories, giving you significant autonomy and the chance to leverage your own judgment in your daily tasks.

Key Responsibilities

As a Service Engineer, you will provide maintenance, repair, and validation services for analytical instruments widely used in public institutions, university laboratories, contract testing organizations, and major pharmaceutical companies.
You will work on a variety of instruments, so a strong willingness to learn and embrace new technologies is essential.

What Makes This Role Rewarding

Many of our products are analytical instruments that contribute to protecting the global environment. By ensuring smooth operations for our customers’ laboratories, you are ultimately helping create a more sustainable and eco-friendly world.

Training and Development

After joining, you will receive hands-on training through on-the-job instruction from experienced team members. This practical approach ensures you gain the skills and confidence needed to succeed.

Career Growth Opportunities

Your career path is not limited to engineering. You will have the chance to develop project management skills, paving the way for future advancement. For those interested in leadership, there are opportunities to progress into managerial roles after gaining experience.
This is an environment where your effort and ambition can truly open doors.

Qualifications

• Experience as an engineer working with mechanical equipment
• Strong communication skills, both internally and externally; professionalism, a friendly demeanor, and a neat appearance are essential
• A proactive attitude and willingness to embrace new technologies

Preferred Qualifications

• Previous experience as a Service Engineer
• Bachelor’s degree or higher in Electrical, Electronic, Mechanical, or Chemical Engineering
• Hands-on experience servicing analytical or scientific instruments
• Knowledge of analytical instruments or life science applications
• Experience using instruments such as HPLC, GC, or FTIR

仕事内容

お客様の研究所/ラボでのお仕事です。お客様先の様々な機器のメンテナンスをご担当いただきます

【募集背景】

業務拡大のための　追加人員募集。　OneSourceビジネスが弊社のビジネス拡大のカギとなっています。

【求人の魅力】

関東近辺だけではなく　広い地域で人員を募集しております。UターンやIターンにも適したエンジニア募集です。　お客様のラボでの業務がメインですので　自分の裁量を多いに使ってお仕事ができます。 【具体的な仕事内容】 サービスエンジニアとして公的機関、大学研究室、受託検査機関、大手製薬メーカーなどで幅広く利用されております分析機器を、契約しているお客様でメンテナンス、修理、バリデーションサービスを提供いただきます。 様々な機器のメンテナンスをいただきますので、新たな技術分野を恐れずに学び挑戦する意欲が必要です。

【仕事のやりがい】

当社プロダクツは　地球環境を守る分析機器が多くあります。　 ラボのお客様にとってスムーズな業務をしていただくこと＝地球にやさしい環境作りをお手伝いしているといっても過言ではないと思います。

【入社後の教育体制、研修内容】

先輩社員がOJTを通してトレーニングを行っていきます。　

【今後のキャリア】

エンジニアとしてだけでなく　プロジェクトマネジメントを進めることが出来るようになり、今後のキャリアアップにもつながります。　 マネジメントにも興味がある場合には、経験を積んでいただいた後、マネジャーへの昇格もあります。　 頑張り次第で　チャンスをつかむことが出来る環境です。

応募資格

・エンジニア（機械類）経験　

・コミュニケーション能力が高いこと。　社内外のコミュニケーション能力を必要とします。笑顔と清潔感は大事です。

・新たな技術分野を恐れずに挑戦する意欲 ＜あれば尚可＞

・サービスエンジニアとしての業務経験 ・大卒以上（電気/電子/機械/化学専攻のいずれかが望ましい）

・分析機器・理化学機器等サービスエンジニアとしての業務経験

・分析機器あるいはライフサイエンスのアプリケーションに関する知識

・HPLC, GC, FTIRなど分析機器の使用経験