DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
We are seeking a highly skilled Full Stack Developer with expertise in authentication/authorization concepts, API development, and web development to join our dynamic team.
Key Responsibilities:
- Understand and implement authentication/authorization concepts including PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC.
- Utilize logging, tracing, and monitoring tools to ensure system reliability and performance.
- Develop and maintain public HTTP APIs, handling rate limiting, paging, and HTTP errors.
- Develop backend services and APIs using Golang.
- Build and maintain frontend applications using JavaScript and TypeScript.
- Triage bugs and feature requests, maintaining constant communication with customers.
- Analyze trends, test, and train the DevRev bot regularly.
- Educate and empower DevRev users, acting as a technical expert.
- Build and maintain relationships with customers, being the customer champion.
- Collaborate with product and engineering teams on customer requirements.
- Write customizations using ReactJS (MERN), HTML/CSS, JavaScript/TypeScript, Python, SQL, and Golang.
- Collaborate with cross-functional teams like Sales, Customer Success, Product, Engineering, and Bots Engineering.
Qualifications:
- BE/B Tech or equivalent educational or professional experience.
- Understand and implement authentication/authorization concepts including PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC.
- Utilize logging, tracing, and monitoring tools to ensure system reliability and performance.
- Comfortable having technical conversations with both technical and non-technical people.
- Strong problem-solving skills around technical, product, and business questions.
- Excellent English communication skills, both verbal and written.
- Collaborative and team-oriented.
Preferred Skills:
- Experience with authentication/authorization concepts.
- Familiarity with logging, tracing, and monitoring tools.
- Understanding of public HTTP APIs and their development.
- Flexibility to work in morning and afternoon shifts.
- Strong customer focus and ability to build and maintain relationships.
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!
Top Skills
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
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