This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market."- Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.
RequirementsAs a Technical Support, you will be regarded as a VAST Data product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.
Required skill set:
Overall 3+ years of experience in customer-facing, pre-sale/post-sale positions working with complex IT solutions.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Skills Required
- 3+ years of experience in customer-facing positions
- Extensive knowledge in enterprise IT infrastructure, networking, and storage
- Significant experience in file systems and scale-out NAS implementation
- In-depth knowledge of S3 and high-performance computing
- Excellent written and verbal communication skills
- Hands-on lab and hardware management experience
- Experience in a rapidly growing entrepreneurial startup
- MS or B.Sc. in CS, CE, EE or related fields
VAST Data Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VAST Data and has not been reviewed or approved by VAST Data.
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Healthcare Strength — Medical, dental, vision and life insurance are included, with several elements identified as employer-provided. Coverage aligns with what is commonly offered by high‑growth tech companies.
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Leave & Time Off Breadth — Time off includes generous or unlimited PTO alongside paid sick days and paid holidays, coupled with remote or work‑from‑home flexibility. This breadth supports taking time away when needed.
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Equity Value & Accessibility — Company equity is a standard part of offers with a typical four‑year vest, and professional development support is available. Equity is positioned as a meaningful component of total compensation at a growth‑stage company.
VAST Data Insights
What We Do
Meet the data platform company for the AI era. Accelerating time-to-insight for workload-intensive applications, the VAST Data Platform delivers scalable performance, radically simple data management and enhanced productivity for the AI-powered world. Launched in 2019, VAST is the fastest-selling data infrastructure startup in history.
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