At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale — across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.
Knowledge, Skills & Abilities
- Experience in technical support.
- Cards and payments industry experience.
- Excellent English (both written and spoken).
- Working knowledge of Linux Commands, SQL scripts.
- Experience handling incidents.
- Strong willingness to learn and the ability to adapt quickly
Nice to have:
- Experience with POSTGRES DB.
- Experience in ISO8583, transaction flow, 3DS, digitisation.
- Experience with Cloud technologies.
- Spanish or Portuguese.
Minimum Qualifications
- Bachelor's Degree in Computer Science or Computer Engineering or equivalent work experience can sometimes be considered in lieu of formal certification.
- Years of Experience: 3-5 years of Application/Product support experience.
Top Skills
What We Do
Paymentology is the leading next-gen cloud-native global issuer-processor. We provide digital banks, retail banks, fintechs and telcos the technology, team and experience to easily issue and process any type of physical or virtual card; debit, prepaid, credit and more. Anywhere in the world, rapidly and at scale.
Our superior multi-cloud platform offering both shared and dedicated processing instances, vast global presence, and richer real-time data set us apart as the leader in payments. Our payments experts bring deep, local market knowledge on the ground in 60 countries, across 14 time zones, guaranteeing 24/7 support.
We are deeply committed to increasing financial inclusion worldwide,
and to making a positive impact in the communities in which we operate






