Company Overview
Group/Division
Job Description/Preferred Qualifications
- Responsible for Field service activities associated with repair, preventive maintenance, installation and relocation start-up service of complex equipment at customer wafer fab facility
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
- Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
- Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both KLA and customers.
- Interface directly with customer at a management and engineer level.
- Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
Minimum Qualifications
- Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
- Good interpersonal/communication skills in understanding customer needs.
- Shows initiative and can work independently.
- Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
- Experience on semiconductor capital equipment is an advantage
- Candidate with no prior experience can be considered for entry position
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Bachelor's Degree in Mechanical, Mechatronics, Electrical, or Electronics Engineering
- Good interpersonal and communication skills
- Shows initiative and ability to work independently
- Ability to work overtime and travel at short notice
- Experience on semiconductor capital equipment
- Candidate with no prior experience can be considered for entry position
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
