Company Overview
Group/Division
Job Description/Preferred Qualifications
- Practice Orbotech core value behavior; customer focused and competitive mindset (ownership, proactive, take one step in advance).
- Carry out professional on-site or remote support activities and close service calls effectively and efficiently in accordance with Orbotech procedures and standards (timely CSRs, parts return, DOA program etc.)
- Carry out quality installation, Preventive Maintenance (PM) according to schedule.
- Timely escalation of issues and problems according to Orbotech standards and guidelines.
- Manage and handle spare parts (truck account) effectively and efficiently according to Orbotech standards and guidelines.
- Participate in site audit exercise.
- Participate and manage the new product release process as required.
- Provide mentoring and coaching to junior CS engineers so that they practice the Orbotech required behaviors and learn the required technical and soft skills.
- Participate to improve customer satisfaction and achieve competition mindset by finding out and communicating to managements the needs and requirements of customers and competitor activities.
- Initiate, identify and participate in internal processes re-engineering projects to achieve cost reduction and efficiently improvement (eg. MTTR, MTBF, spare parts usage, etc.).
- Prepare quality documentation as required by the company standard and guideline.
- Participate in the sales support demonstration and presentation as required.
- Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
- Participate and take on additional assignments and projects as required.
- Work as a team with other colleagues in other divisions, product lines and departments.
Minimum Qualifications
Master's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 1 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Master's degree or 0 years work experience; Bachelor's degree or 1 year work experience
- Customer-focused, proactive mindset with ownership
- Ability to perform on-site or remote support and close service calls per company procedures
- Perform quality installations and scheduled preventive maintenance
- Manage spare parts (truck account) effectively
- Mentor and coach junior customer support engineers
- Prepare quality documentation and participate in audits and new product release processes
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
