Inside Sales Engineer - Energy

Posted 9 Days Ago
Be an Early Applicant
Cairo
1-3 Years Experience
Industrial
The Role
Customer Support Engineer responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility, providing direct support to customers, and managing the Lead to Order process for enquiries pertinent to Spare Parts & Services.
Summary Generated by Built In

About Us
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.

Inside Sales Engineer for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers.

Responsibilities

  • Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services
  • Proactively identify and capture upselling opportunities.
  • Investigate & identify the parts required and submit quotations.
  • Check parts availability and ensure correct pricing to provide quotation utilizing our ERP and associated systems.
  • Weekly monitoring of Open Quotes and communication with Customers and Sales team to win orders.
  • Order registration in ERP system and provide associated purchase orders to internal and external suppliers.
  • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
  • Proactive looking for upselling opportunities.
  • Follow up on order fulfillment progress with Order Handling team.
  • Maintain customer, contact info and equipment information in Installed Base.
  • Support Sales team members with spare parts related information, as required

Why Alfa Laval?

  • An exciting place to build your career having opportunity to expand your global network, inside and outside of Alfa Laval, with different nationalities.
  • Excellent learning opportunity to work with our global leaders.
  • We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.
  • Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
  • 140 years old Swedish multinational company with stable growth and expansion
  • Sustainability and contributing back to the people and planet are motives behind everything we do.

"We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."

The Company
HQ: Lund
13,646 Employees
On-site Workplace
Year Founded: 1883

What We Do

Pioneering positive impact!

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.

Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry.

Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.

We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/

Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

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