Customer Support Coordinator

Reposted 6 Days Ago
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Yeovil, Somerset, England, GBR
In-Office
30K-30K Annually
Entry level
Retail • Design • Industrial
The Role
As a Customer Support Coordinator, you'll manage renewable energy projects, maintain timelines, coordinate teams, and assist homeowners with grant applications.
Summary Generated by Built In

Salary:

£30,000 + Bonus + Excellent Benefits

Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) - RES - Renewables

So, who are we? We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the £30,000 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

 As a Renewables Customer Support Coordinator, you’ll be responsible for:

  • Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.

  • Maintain project timelines and address any issues proactively providing regular progress updates.

  • Coordinate internal teams, suppliers, and installers to ensure seamless project execution.

  • Act as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.

  • Work with internal teams ensuring all necessary paperwork is completed accurately on time.

This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.

 And here’s what we’d like you to have: 

  • Experience working in the renewables industry.

  • Excellent communication skills.

  • Ability to multi-task and organise/prioritise your workload.

  • PC Literate - Including the use of CRM.

  • To be a team player who is happy to take on a diverse role to ensure all runs smoothly.

  • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.

We look forward to receiving your application!

#ACHS150

Skills Required

  • Experience working in the renewables industry
  • Excellent communication skills
  • Ability to multi-task and organise your workload
  • PC Literate including the use of CRM
  • Team player attitude
  • Keenness to learn with a positive attitude
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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