Customer Support Associate

Posted 17 Days Ago
Be an Early Applicant
Hiring Remotely in Yokohama, Kanagawa, JPN
Remote
Entry level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
Provides customer support within established procedures and under moderate supervision. Applies formal training or work experience to identify straightforward problems, assess relevant issues using standard processes, and make sound decisions. This is a full-time business support role based in Yokohama, Japan.
Summary Generated by Built In
Position:Customer Support Associate

Job Description:

Job Complexity              

● Has developed knowledge and skills through formal training or considerable work experience       

● Entry level often for those with work experience in the skill area         

● Works within established procedures with a moderate degree of supervision        

● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

Location:JP-Yokohama, Japan (LIVMO Rising)

Time Type:Full time

Job Category:Business Support

Skills Required

  • Formal training or considerable work experience in the relevant skill area
  • Ability to work within established procedures with moderate supervision
  • Ability to identify and assess relevant issues in straightforward situations
  • Ability to make sound decisions using standard procedures

Arrow Electronics, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..

  • Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
  • Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
  • Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.

Arrow Electronics, Inc. Insights

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The Company
HQ: Centennial, CO
22,000 Employees
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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