Customer Support Associate (1-year FTC)

Sorry, this job was removed at 06:30 p.m. (CST) on Wednesday, Apr 23, 2025
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Singapore, SGP
Hybrid
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Compensation:

SGD 3,950 (Fixed)

Your mission: 

  • Communicating with Wise's customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

  • Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our customers.

The role will give you the opportunity to:

  • Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our customers

  • Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

  • Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

  • Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression


Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

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The Company
8,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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