Customer Support Assistant

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

Job Description:We are seeking a dynamic and detail-oriented Communications Coordinator to join our team and drive our communication efforts to new heights. The ideal candidate will play a pivotal role in managing internal and external communications, ensuring our messaging is clear, consistent, and aligned with our organizational goals.

Responsibilities:

• Develop and implement communication strategies aligned with organizational goals.
• Create, edit, and distribute engaging content for newsletters, press releases, and social media platforms.
• Manage social media accounts and monitor engagement to enhance brand presence.
• Coordinate and schedule media relations activities and public events.
• Collaborate with internal teams to ensure consistent messaging across all communication channels.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle multiple tasks and work efficiently under pressure.
• Familiarity with customer support software and CRM systems is a plus.
• Empathy and patience when dealing with customers.

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients