Customer Support Assistant
Taylor Enterprises of WI, Inc.
Ixonia, WI
Ready to join a company with a strong reputation and a bright future? Taylor Enterprises of WI has been a trusted partner to restaurants for over 60 years, supplying and servicing top-quality foodservice equipment across Wisconsin and the U.S. As a family-owned company, we combine small-company culture with big-industry impact, offering employees the opportunity to grow, contribute, and build a rewarding career.
Are you someone who enjoys helping people, staying organized, and keeping things moving? We're looking for a Customer Support Assistant to join our team and learn the business from the ground up with a clear path to becoming a Dispatcher.
We're seeking a Customer Support Assistant to join our service team. This role is designed for someone who is eager to learn the operational side of a service organization.
What You'll Do
Answer customer calls and service requests
Keep customers updated on service status
Support scheduling and dispatch operations
Coordinate with technicians and internal teams
Help ensure an exceptional customer experience
What We're Looking For
Customer service or office experience preferred
Strong communication and multitasking skills
Positive attitude and willingness to learn
Ability to thrive in a fast-paced environment
Why Join Us?
Career advancement into a Dispatcher role
On-the-job training and mentorship
Stable, growing company
Team-oriented culture
Competitive pay and benefits
Health Insurance – Company pays 70% of the premium
Dental Insurance - Company pays 100% of the premium
Life Insurance – Company pays 100% of the premium
Short-term and long-term disability – Company pays 100% of the premium
Optional Vision Insurance
Paid time off (vacation, sick, and holiday)
401 (k) and 401 (k) matching
Referral program
Tuition reimbursement
If you're looking for more than just a job and want a career with growth potential, we'd love to hear from you!
Apply today and start your path toward becoming a Dispatcher.
Skills Required
- Customer service or office experience
- Strong communication skills
- Multitasking skills
- Positive attitude and willingness to learn
- Ability to thrive in a fast-paced environment
What We Do
MRA - The Management Association is a nonprofit employer association that provides comprehensive HR services, including recruitment, advice, training, and development, to over 5,000 member companies.
