Customer Account Coordinator - North America

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Atlanta, GA, USA
In-Office
Robotics
The Role

Description

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.
Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.
Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 1000 (and counting!) ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

As a Customer Supply Coordinator, you will

  • Receive order from internal/external customers and process them up to ERP 
  • Acknowledge receipt of orders and schedule shipments to customers
  • Work with Supply Chain teams in US and France to ensure product availability for shipment and On Time Delivery
  • Track sales order backlog and inform customers of any changes 
  • Organize/ Manage / Follow shipments and deliveries to customers 
  • Prepare and send Purchase orders to France, work with Procurement Officer in US to prepare Purchase orders to US suppliers
  • Ensure reception of Purchase orders
  • Ensure invoicing of Sales orders
  • Back up Procurement officer
  • Suggest ERP (and other tools) improvements to advance sales administration efficiency and performance
Requirements
  • Degree with a specialization in Supply Chain, Logistics, or a related field.
  • Relevant experience in supply chain, procurement, or customer service-oriented supply chain roles, ideally within complex supply chain environments.
  • Strong focus on customer satisfaction, both for internal business units and key external clients.
  • Proficiency in ERP systems like SAP are a plus.
Benefits
  • Stock option plan and company performance based bonus
  • Comprehensive medical, dental and vision coverage
  • Generous holiday pay and time off
  • Retirement savings plan (401(k))
  • Numerous training and development opportunities

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.

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The Company
HQ: Atlanta, GA
588 Employees
Year Founded: 2015

What We Do

Exotec® builds elegant goods-to-person warehouse robotic solutions for the world's largest brands. The company combines the best of hardware and software to offer flexible warehouse systems that drive operational efficiency, add resiliency, and improve working conditions for warehouse operators. 30+ industry-leading brands including Carrefour, Decathlon, Gap, and Uniqlo trust Exotec to improve their operations and profitably navigate rapid shifts in business models and customer expectations. For more information please visit https://www.exotec.com/en/

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