Customer Supply Coordinator Nordics

Posted 9 Days Ago
Be an Early Applicant
Stockholm, SWE
In-Office
Mid level
Healthtech • Pharmaceutical
The Role
Coordinates customer supply operations across the Nordic markets, connecting customers, sales, planning, customer service, and logistics partners. Responsibilities include managing order fulfillment, inventory, forecasts, S&OP support, product lifecycle and stock clearance activities, KPI performance, data analysis, and process improvements. The role builds customer and 3PL relationships while improving product availability, service levels, efficiency, and customer satisfaction.
Summary Generated by Built In

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Customer Supply Coordinator Nordics for our office in Stockholm.

What's in it for you?

  • Work with well-known consumer healthcare brands sold in 90+ markets
  • Gain broad exposure across Supply Chain, Customer Service, Demand Planning, Sales, and Logistics
  • Take ownership from day one and make a visible impact on customer performance and service levels
  • Develop your career in a fast-paced, collaborative environment where continuous improvement is encouraged

What you'll be doing

  • Act as the key operational link between customers, customer service, sales, planning teams, and logistics partners across the Nordics
  • Manage customer supply performance and support smooth order fulfillment, stock availability, and service excellence
  • Build strong relationships with customers and external logistics partners (3PLs), ensuring high service levels and KPI delivery
  • Analyze sales, forecast, inventory, and service data to identify risks, opportunities, and improvements
  • Support forecasting and S&OP processes together with cross-functional stakeholders
  • Drive inventory management, product lifecycle activities, and stock clearance initiatives
  • Identify and implement process improvements to enhance efficiency, availability, and customer satisfaction

Requirements
  • Degree in Supply Chain, Business, Engineering or similar
  • Minimum 3 years of experience within Supply Chain, Customer Logistics, Demand Planning, Customer Service, or a related field.
  • Experience managing customer-facing operations and/or third-party logistics (3PL) partnerships
  • Experience working with KPIs, inventory management, forecasting, or S&OP processes
  • Strong analytical skills with the ability to translate data into actions and drive operational improvements 
  • Professional communication skills in English; Swedish is considered an advantage
  • Experience from FMCG, Consumer Health, Retail, Consumer Goods, or another fast-paced environment is highly valued 
  • A proactive, hands-on, and solution-oriented mindset, with the ability to take ownership, build strong stakeholder relationships, and navigate changing priorities effectively

Benefits
  • Opportunity to create, grow, and encourage
  • Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
  • Flexible schedule and life work balance
  • Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
  • Very positive work environment in an international, and motivated team
  • Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.

Skills Required

  • Degree in Supply Chain, Business, Engineering, or a similar field
  • At least 3 years of experience in supply chain, customer logistics, demand planning, customer service, or a related field
  • Experience managing customer-facing operations or third-party logistics partnerships
  • Experience with KPIs, inventory management, forecasting, or S&OP processes
  • Strong analytical skills and ability to translate data into operational actions
  • Professional communication skills in English
  • Swedish language skills
  • Experience in FMCG, consumer health, retail, consumer goods, or another fast-paced environment
  • Proactive, hands-on, solution-oriented mindset with strong ownership and stakeholder-management skills
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The Company
HQ: Blackrock
465 Employees
Year Founded: 1987

What We Do

Karo Healthcare delivers smart choices for everyday healthcare. We own and commercialise branded, original over-the-counter products and prescription medicines across a range of everyday categories, including intimate health; skin health; digestive health, foot health; pain, cough and cold; wellness; and specialty products. Our products are available in more than 90 countries and sold through pharmacies, retailers and via healthcare providers. We have our own sales organisation in more than 10 European countries, with the Nordic region as our core market. Karo Healthcare is headquartered in Stockholm, Sweden, and owned by EQT Partners since 2019.

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