Customer Supply Chain Manager

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

HOW YOU WILL MAKE HISTORY HERE…

As a Customer Supply Chain Manager, you will play a critical role in driving collaborative solutions with our customers. By leveraging your deep understanding of supply chain processes—including inventory, transportation, warehousing, project management, and continuous improvement—you will create innovative operational strategies that deliver mutual benefits. Your work will directly contribute to achieving Campbell’s USA EBIT targets by reducing Total Delivered Cost (TDC), improving customer collaboration, and enhancing service levels.

WHAT YOU WILL DO…

• Implement and manage supply chain initiatives across Snacks and Meals & Beverage categories.

• Deliver proactive supply chain solutions through robust customer sensing capabilities and jointly managed project action plans.

• Lead Supply Chain Joint Business Planning processes with customers.

• Identify and achieve service excellence as defined by our customers.

• Build organizational capability through direction setting and development.

• Provide supply chain expertise and insights to the Campbell’s sales team.

• Design and deliver solutions that balance cost and service for collaborative customer relationships.

• Drive cross-functional partnerships with planning, operations, transportation, and distribution teams.

• Harmonize sales, demand, and customer forecasts for distribution gains, losses, and merchandising activities.

• Communicate and coordinate emerging supply chain capabilities and technologies between Campbell’s and customers.

• Own direct customer contact with supply chain personnel.

• Implement and manage new and existing Campbell’s supply chain programs, including reverse logistics projects.

• Develop corrective action plans for service issues in collaboration with Campbell’s Supply Chain.

• Support customer sales leads by educating peers on P&L impacts of logistics.

• Assist the Sr Manager, Customer Engagement in executing key initiatives.

WHO YOU WILL WORK WITH…

You will collaborate closely with:

• Customer supply chain teams at all organizational levels.

• Internal cross-functional teams including planning, business operations, transportation, and distribution.

• Campbell’s sales teams to align supply chain strategies with business objectives.

• The Sr Manager, Customer Engagement to implement strategic initiatives.

WHAT YOU BRING TO THE TABLE… (MUST HAVE)

• Bachelor’s degree in Logistics, Operations Management, Business, or related field.

• 5+ years of experience in supply chain or collaborative logistics.

• Strong knowledge of SAP Order-to-Cash process.

• Experience managing customer inventory and service metrics.

• Proficiency in Microsoft Office; MS Access skills desired.

• Supply chain enterprise and financial acumen.

• Ability to manage complex challenges and work effectively in cross-functional teams.

• Strong communication, interpersonal, and leadership skills.

• Mastery of business analytics and problem-solving.

• Ability to draw insights from data and develop collaborative solutions.

• Willingness to travel 10–15%.

IT WOULD BE GREAT IF YOU HAVE… (NICE TO HAVE)

• Consumer products industry experience.

• Advanced project management and collaborative alignment capabilities.

• Previous experience in reverse logistics and emerging supply chain technologies.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.