Customer Supply Chain Analyst – Ops Team

Reposted 2 Days Ago
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Frimley, Surrey Heath, Surrey, England, GBR
In-Office
Junior
Consumer Web
The Role
Support EMEA order management by processing orders, driving automation (SAP scripting, AI Robot), creating monthly metrics, and standardizing processes using Lean. Collaborate with commercial teams and local countries to maximize case fill rate, manage sample/truck orders, perform root cause analysis, and improve capacity and efficiency across multiple countries.
Summary Generated by Built In

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.


Customer Supply Chain Analyst – Ops Team

Location: Frimley, Surrey

Function: Supply Chain – Shared Service Centre

Contract: Fixed Term 12 months

About the role

As part of the EMEA Shared Service Centre, you'll be working with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities.

About the Team/Department

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers (retailers)

We do not support international relocation for this role

What’s in it for you?

  • Competitive pay & benefits incl Profit Share
  • Flexible starting and finishing times + 4.5 day working week
  • 33 days annual leave including public holidays due to supporting European countries
  • Pension, Life cover & Health Insurance
  • Free parking, Shuttle bus from local train stations, EV Charging
  • Newly refurbished Gym with free classes and NEW Spin Studio!

Responsibilities:

  • Utilise (AI Robot) Tool to maximise case fill rate
  • To work closely with other members of the customer supply chain Team, Marketing department and local countries as well as the Managers to provide outstanding service to all stakeholders.
  • Processing of sample/broker orders etc. to strict agreed procedure as well as managing truck overflows according to country specific procedure
  • Use automation tools to drive current CFS processes and identify new automation opportunities.
  • Creation of accurate monthly metrics
  • Create capacity & drive efficiency by simplification and standardization of processes & procedures across multiple countries

Experience you’ll bring:

  • Advanced Excel skills
  • Strong numeracy skills and an analytical mindset
  • Fluent in an EU language ideally German, French, Dutch or Italian
  • Root Cause Analysis

Behaviours you’ll need:

  • Good communication skills
  • Ability to work on own initiative and prioritise tasks as well as Flexibility/adaptability/respecting deadlines.
  • Ability to work under pressure with attention to detail
  • Ability to work across multiple countries at the same time
  • Good team player skills and Quick thinking/acting (Speed)

#LI-DNI


  

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.  

Skills Required

  • Advanced Excel skills
  • Experience with SAP scripting / SAP
  • Experience with automation tools and AI Robot Tool
  • Fluent in an EU language
  • German, French, Dutch or Italian language (ideal)
  • Strong numeracy skills and analytical mindset
  • Root Cause Analysis experience
  • Knowledge of Lean methodology and process improvement

SC Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SC Johnson and has not been reviewed or approved by SC Johnson.

  • Strong & Reliable Incentives Pay is frequently framed as fair or good when bonuses and profit sharing are included, suggesting meaningful upside beyond base salary. The total rewards approach is positioned as benchmarking to market standards and rewarding performance through variable compensation elements.
  • Retirement Support Retirement offerings are repeatedly described as a strength, including 401(k) matching and, in some cases, additional retirement contributions. These programs appear to materially improve perceived total compensation for long-tenure employees and those prioritizing savings benefits.
  • Parental & Family Support Family-oriented benefits stand out, with parental leave, childcare support in certain locations, and recognition for working-parent support programs. This breadth is presented as a distinctive part of the package compared with more narrowly focused benefits offerings.

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The Company
HQ: Racine, WI
12,652 Employees
Year Founded: 1886

What We Do

We’re SC Johnson, a family company at work for a better world™. We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products. SC Johnson’s high-quality products and iconic brands include OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s® Clean Day, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more, and are in homes, schools and businesses in virtually every country worldwide. We’re a fifth-generation, family-owned and led company with 13,000 employees and operations in 70 countries. Founded in 1886 and headquartered in Racine, Wisconsin, we believe that a more sustainable, healthier and transparent world that inspires people and creates opportunities isn't just possible – it's our responsibility. SC Johnson includes both SC Johnson Professional, providing solutions to healthcare, industrial and institutional markets, and SC Johnson Lifestyle Brands, a growing house of like-minded brands working together for bold, transformative growth. Learn more about SC Johnson on our LinkedIn “Life” tab, at https://scjohnson.com or https://jobs.scjohnson.com.

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