Customer Supply Artworks Officer

Posted 9 Days Ago
Be an Early Applicant
Marousi, GRC
In-Office
Mid level
Biotech • Pharmaceutical • Manufacturing
The Role
Ensure external supply quality and compliance with cGMP and ISO 9001. Manage supplier qualification, audits, complaints, notifications, CAPA follow-up, and excipient risk assessments per EU guideline. Maintain audit plans, quality agreements, KPIs, and controlled quality documentation. Support change control, deviations, risk management, customer audits, and regulatory inspections.
Summary Generated by Built In

Founded in 1969, Pharmathen has grown into a leading developer and manufacturer of specialized pharmaceutical products and one of the largest vertically integrated companies in advanced drug delivery technologies. With a strong international presence, we remain committed to improving people’s lives through innovation and access to affordable, high-quality medicines. Today, our products reach patients in more than 90 countries worldwide, supporting better health outcomes every day.
Pharmathen employs more than 1,600 people from over 27 different nationalities, reflecting a diverse and international workforce. Our achievements are driven by strong scientific expertise, high ethical standards, and the dedication of our people, who share a commitment to improving patient lives.
Pharmathen offers a great opportunity for career development and is seeking to recruit a Customer Supply Artworks Officer to join our Customer Service team at our Marousi premises.

The Customer Supply Artworks Officer handles issues related to Artworks elaboration in the most efficient way till their completion for the projects assigned to him/her in coordination with all parties involved.

More particularly:

What you’ll do:

  • Provide customers with the key lines dimensions for packaging materials and technical specifications
  • Communicate with customers, sites, suppliers, procurement, and any other department necessary during the artwork preparation process till the final approval by the customers
  • Responsible for the material stock overview and prepares the change control in case of artworks revision in cooperation with the competent departments
  • Prepare artworks files supporting RA to the submission of registration dossiers
  • Handle challenging & key products (LAI), supporting the smooth AW preparation and execution
  • Support projects/initiatives for moving packaging operations to alternative sites, /new packaging sites machines where necessary in alignment with supply flow requirements
  • Support new launches AW preparation including new APIs/forms/specialties and cooperate smoothly with customers/ suppliers to ensure successful launches.  In addition, support regulatory submission for new launches concerning either line extensions namely MA approval of new strengths, pack sizes, or addition of alternative secondary packaging sites
  • Interface with the Planning depts of the sites, providing input for the AW versions to be used for the open orders checking and compiling the appropriate files/databases (MRP, APO etc) 

Requirements

Minimum Qualifications:

  • Minimum of a College Degree in a relevant field

Minimum Experience:

  • 3 years of relevant experience

Job-Specific Skills:

  • Ability to prioritize tasks and meet deadlines
  • Computer literacy
  • Multi-tasking
  • Time management
  • Detail orientation
  • SAP Knowledge and experience
  • Excellent communication skills in both Greek and English language, (written-oral)

Benefits

What you will gain:

  • Involvement in a high-caliber, team-oriented and dynamic atmosphere
  • Exposure to challenging business issues and practices
  • Great opportunity to leverage and develop your business/ scientific knowledge and skills

Join our team and experience the unique Pharmathen’s culture that gives you the opportunity to innovate, to make decisions, to achieve your own potential and to chart your own career.

Pharmathen is an equal opportunity employer. We welcome applications regardless of gender, race, age, religion, sexual orientation, and national origin.

Skills Required

  • BSc or MSc in Chemical Engineering, Chemistry, Biology, Pharmaceutical Sciences or related field
  • 3-5 years experience in Quality Management/Assurance within the pharmaceutical industry
  • Working knowledge of cGMP and ISO 9001 compliance
  • Experience with supplier qualification, supplier audits and external supplier management
  • Experience managing CAPA, Change Control, Deviation Investigations and Risk Management
  • Excellent English communication (written and spoken)
  • Computer literacy
  • Ability to prioritize tasks and meet deadlines
  • Strong project management skills
  • Autonomous, rigorous, with critical thinking
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The Company
HQ: Amstelveen
1,600 Employees
Year Founded: 1969

What We Do

Pharmathen is a research-centered, pharmaceutical company focused on developing and marketing innovative generic products and complex drug delivery technologies, aiming to provide Life Cycle Management solutions.

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