Strategy & Operations Associate

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About Alto

Alto is on a mission to redefine the rideshare experience for passengers, drivers, and employees alike. Through our business model of professional employee drivers and a dedicated fleet of luxury vehicles, we are turning rides into exceptional experiences by delivering industry-leading safety, consistency, and personalization. As the first vertically-integrated fleet manager and ridesharing service, we are also committed to leading the industry by transitioning our entire fleet to electric vehicles. We are rapidly growing and accelerating towards a nationwide expansion. Today, we operate in Los Angeles, Dallas, Washington D.C., Miami, San Francisco, and Houston.

Alto is a destination for innovative, intellectually curious, and forward thinking people. Learn more about us here.


Alto is hiring for our next data-driven strategist to join our operations team as a strategy and operations associate. This role is perfect for those with an entrepreneurial spirit who are excited about solving complex problems and building the next generation of ride-hailing.

The Strategy & Operations Associate will play a key role in building out Alto's operational strategy and core processes. They will be an early member of a high-energy, tight-knit team with outsized impact on the org. They will work cross-functionally with senior leaders across Field Operations, Product & Engineering, and the Commercial Orgs and be afforded an exciting level of autonomy in their work. 

What you'll do:

  • Take risks - bring game changing ideas to the table and build things that haven't been done before; you will be one of the primary change agents at Alto
  • Collaborate with functional leads in the organization on the design and implementation of strategic initiatives
  • Develop processes and frameworks from the ground up to support our Field Operations broadly; example areas include Fleet Operations, Driver Supply, Training, and People Ops
  • Facilitate a data-driven culture in Alto's operation and work closely with Strategy & Operations analysts for additional horsepower
  • Build functional expertise across the organization and experience high variation in your day-to-day responsibilities, from helping optimize fleet operations to leaning in on driver support
  • Constantly identify opportunities in Alto's operation and help manage the department's roadmap

What you'll bring to the table:

  • 2+ years of experience in consulting / strategy or related experience preferred
  • Strong analytical skill set and experience working with data
  • Excellent communication skills
  • Builder mentality / product-oriented mindset
  • Ability to work autonomously and intrinsic drive
  • Bachelor's Degree Required
What's In It For You
  • Salary, bonus and equity in an innovative startup
  • Monthly credit to ride Alto, plus membership!
  • Medical, dental and vision benefits
  • 401k with 100% company match up to 4%
  • Professional development reimbursement up to $1,000
  • Unlimited PTO

** Alto does not partner with external recruitment vendors, agencies or firms on any searches. **

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