Senior Director Global Customer Development at DHL (Columbus, OH)

| Columbus, OH
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Senior Director Global Customer Development

Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve,and eagerness to pursue continuous improvement opportunitieswe look forward to exploringcareer possibilities with you!

Job Description
  • Actively lead improvement projects and implement the globally defined Service Management processes and standards to deliver agreed quality of services whilst working closely with the Service Logistics Leads,Product Owners and Suppliers in the region assigned. To promote collaboration within the WMS Domain CoE on best practices, tools and products
  • Accountability, management and governance of all elements of Service Management & Service Delivery within Service Logistics, including relationship management and communication with ITS, 3rd party vendors, internal service management communities and other IT teams in the region assigned
  • Directly responsible for the Service Delivery & Service Management of Service Logistics IT pertaining to the Region assigned with additional Global responsibilities for delivery of Global ISM and Global SL projects and initiatives.
Required Education and Experience
  • University bachelor degree in business discipline or relevant education and work experience, required
  • ITIL Intermediate certification, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.
More Information on DHL
DHL operates in the 3PL: Third Party Logistics industry. The company is located in Westerville, OH. DHL was founded in 1969. It has 90843 total employees. It offers perks and benefits such as Dental insurance, Health insurance, 401(K), Childcare benefits, Flexible work schedule and Remote work program. To see all 50 open jobs at DHL, click here.
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