End User Support Specialist - Mainframe at DMI (Digital Management, LLC) (Baltimore, MD)

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About DMI

DMI is a global professional services company that specializes in digital strategy, design, transformation, and support. More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human-centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end-to-endless evolutionary process that requires technology solutions and partners that meet organizations where they are. Consultants at the core, DMI has been delivering mission-critical, enterprise-grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies, and all fifteen U.S. federal departments. DMI has grown to 2,100+ employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.

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About the Opportunity

DMI (Digital Management, LLC.) is looking for a End User Support Specialist - Mainframe

Duties and Responsibilities:

Process security forms for DoIT applications and review daily reports within State operating mandates. This includes:• Onboarding & Offboarding requests for ADPICS, FMIS & RSTARS• Maintaining Mainframe Security• Global Security Table• ADPICS Security Table• FMIS Security Screens• RSTARS Security Table
  • Reviewing daily access & activity reports for issues
  • Generate, review, and analyze reports regarding access rights to IT systems on established schedules, and follow documented procedures to identify and resolve potential access related security issues
  • Onboarding & Offboarding of BAS Application Accounts
  • Initiate, escalate, and track efforts to resolve IAM related technical issues following established incident and problem management procedures
  • Identify and document IT systems and data owners, and recommend new or modified procedures for incorporating the management of access to those systems into IAM unit area of responsibility
  • Assist in preparing and presenting training on IAM topics or procedures for customers, IAM team members, and other audiences, and attend required IAM training sessions
  • Other duties as assigned


Education and Years of Experience:

Required Skills/Certifications:

Desired Skills/Certifications:

Additional Requirement(s):

Min. Citizenship Status Required:

Physical Requirement(s): No Physical requirement needed for this position


Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
  • Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
  • Development - Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial - Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
More Information on DMI (Digital Management, LLC)
DMI (Digital Management, LLC) operates in the Analytics industry. The company is located in Bethesda, MD. DMI (Digital Management, LLC) was founded in 2002. It has 2000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 23 open jobs at DMI (Digital Management, LLC), click here.
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